• State Not Answered
  • Replies 3 replies
  • Subscribers 73 subscribers
  • Views 2791 views
  • Users 0 members are here
Attachments (0)
Nordic Case Info
  • Case ID: 102794
Options
This post is older than 2 years and might not be relevant anymore
More Info: Consider searching for newer posts

nRFgo Studio installation error

alessio

Hi, I cannot install nRFgo Studio 1.17.0. Installation rollbacks during the installation of libusb 1.0. My pc has Windows 7 64bit with .Net Framewrok 4.5. No boards are connected to USB ports.

Can anyone help me? Thank you.

(UPDATE: read at the end of the post)

These are portions of the installation log:

.....
Action 19:25:55: MsiProcessDrivers. 
Action start 19:25:55: MsiProcessDrivers.
DIFXAPP: ENTER: ProcessDriverPackages()
DIFXAPP: INFO: 'Component' is 'nrfgomotherboardinf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {3D915184-AE2E-4F95-AF82-690D58DEE7D7}
DIFXAPP: INFO: 'Flags' is 2
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{3D915184-AE2E-4F95-AF82-690D58DEE7D7} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: INFO: 'Component' is 'atmel_usb_dfuinf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {1D8CC85D-323A-4F13-A5E7-46B874D57EDC}
DIFXAPP: INFO: 'Flags' is 2
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\atmel_usb_dfu\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{1D8CC85D-323A-4F13-A5E7-46B874D57EDC} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: INFO: 'Component' is 'nrf24lu1bootloaderinf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {E91FC609-9E2F-413C-A180-9E6B250D61BB}
DIFXAPP: INFO: 'Flags' is 2
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf24lu1bootloader\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{E91FC609-9E2F-413C-A180-9E6B250D61BB} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: INFO: 'Component' is 'Component.ftdibus.inf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {DDCA679A-6F06-40DA-B01E-993B2F2472D3}
DIFXAPP: INFO: 'Flags' is 10
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nRF2739Drivers\ftdibus\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{DDCA679A-6F06-40DA-B01E-993B2F2472D3} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: INFO: 'Component' is 'Component8002.ftdibus.inf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {8BF1B3D1-8E41-4123-9699-08C7F134B339}
DIFXAPP: INFO: 'Flags' is 10
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nRF8002Drivers\ftdibus\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{8BF1B3D1-8E41-4123-9699-08C7F134B339} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: INFO: 'Component' is 'Component8002.ftdiport.inf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {76F32A9A-D4AD-4FC9-B8C5-CF1FC7FBE6B8}
DIFXAPP: INFO: 'Flags' is 10
DIFXAPP: INFO: component path is C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nRF8002Drivers\ftdiport\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{76F32A9A-D4AD-4FC9-B8C5-CF1FC7FBE6B8} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
Action 19:25:56: MsiRollbackInstall. 
Action start 19:25:56: MsiRollbackInstall.
MsiRollbackInstall: 
Action ended 19:25:56: MsiRollbackInstall. Return value 1.
Action 19:25:56: MsiInstallDrivers. 
Action start 19:25:56: MsiInstallDrivers.
MsiInstallDrivers: 
Action ended 19:25:56: MsiInstallDrivers. Return value 1.
DIFXAPP: RETURN: ProcessDriverPackages() 0 (0x0)
Action ended 19:25:56: MsiProcessDrivers. Return value 1.
.....

.....
Action 19:25:59: MsiRollbackInstall. 
Action 19:25:59: MsiInstallDrivers. 
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{3D915184-AE2E-4F95-AF82-690D58DEE7D7}'.
DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{3D915184-AE2E-4F95-AF82-690D58DEE7D7} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
DIFXAPP: INFO:   Installing INF file 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\nrfgomotherboard.inf' (Plug and Play).
DIFXAPP: INFO:   Looking for Model Section ...
DIFXAPP: INFO:   No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf" on the Machine.
DIFXAPP: INFO:   No drivers installed. No devices found that match driver(s) contained in 'C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf'.
DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0xE000020B)
DIFXAPP: INFO: The device(s) for which the driver is being installed has not been plugged into the computer.
DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x7A)
DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x0)
DIFXAPP: INFO: driver store entry for 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\nrfgomotherboard.inf' is 'C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf'.
DIFXAPP: INFO: The component Id '{3D915184-AE2E-4F95-AF82-690D58DEE7D7}' is now set to point to driver store: 'C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf'
DIFXAPP: INFO: A reboot is not needed to install the component '{3D915184-AE2E-4F95-AF82-690D58DEE7D7}'.
DIFXAPP: RETURN: InstallDriverPackages() 0 (0x0)
Action 19:26:00: MsiRollbackInstall. 
Action 19:26:00: MsiInstallDrivers. 
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{1D8CC85D-323A-4F13-A5E7-46B874D57EDC}'.
DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\atmel_usb_dfu\'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{1D8CC85D-323A-4F13-A5E7-46B874D57EDC} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
DIFXAPP: INFO:   Installing INF file 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\atmel_usb_dfu\atmel_usb_dfu.inf' (Plug and Play).
DIFXAPP: INFO:   Looking for Model Section ...
DIFXAPP: INFO:   No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf" on the Machine.
DIFXAPP: INFO:   No drivers installed. No devices found that match driver(s) contained in 'C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf'.
DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0xE000020B)
DIFXAPP: INFO: The device(s) for which the driver is being installed has not been plugged into the computer.
DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x7A)
DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x0)
DIFXAPP: INFO: driver store entry for 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\atmel_usb_dfu\atmel_usb_dfu.inf' is 'C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf'.
DIFXAPP: INFO: The component Id '{1D8CC85D-323A-4F13-A5E7-46B874D57EDC}' is now set to point to driver store: 'C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf'
DIFXAPP: INFO: A reboot is not needed to install the component '{1D8CC85D-323A-4F13-A5E7-46B874D57EDC}'.
DIFXAPP: RETURN: InstallDriverPackages() 0 (0x0)
Action 19:26:10: MsiRollbackInstall. 
Action 19:26:10: MsiInstallDrivers. 
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{E91FC609-9E2F-413C-A180-9E6B250D61BB}'.
DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf24lu1bootloader\'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-3273196098-1245129316-4222865388-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{E91FC609-9E2F-413C-A180-9E6B250D61BB} (User's SID: 'S-1-5-21-3273196098-1245129316-4222865388-1000') ...
DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0x65B)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf24lu1bootloader\bootlu1p-f32.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x65B
DIFXAPP: RETURN: InstallDriverPackages() 1627 (0x65B)
CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 19:26:11: InstallFinalize. Return value 3.
Action 19:26:11: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{E91FC609-9E2F-413C-A180-9E6B250D61BB}'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
DIFXAPP: ERROR: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
CustomAction MsiRollbackInstall returned actual error code 1603 but will be translated to success due to continue marking
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{1D8CC85D-323A-4F13-A5E7-46B874D57EDC}'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO:   ENTER:  DriverPackageUninstallW
DIFXAPP: INFO:   Uninstalling driver package C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf...
DIFXAPP: INFO:   Successfully uninstalled 'C:\Windows\INF\oem23.inf'.
DIFXAPP: INFO:   No devices found for C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf uninstall.
DIFXAPP: INFO:   Successfully deleted properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\atmel_usb_dfu.inf_amd64_neutral_dba0373c539871de\atmel_usb_dfu.inf'.
DIFXAPP: SUCCESS:Uninstall completed.
DIFXAPP: INFO:   RETURN: DriverPackageUninstallW  (0x0)
DIFXAPP: ERROR: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
CustomAction MsiRollbackInstall returned actual error code 1603 but will be translated to success due to continue marking
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{3D915184-AE2E-4F95-AF82-690D58DEE7D7}'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x2.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'nRFgo Studio'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Nordic Semiconductor'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-3273196098-1245129316-4222865388-1000'.
DIFXAPP: INFO:   ENTER:  DriverPackageUninstallW
DIFXAPP: INFO:   Uninstalling driver package C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf...
DIFXAPP: INFO:   Successfully uninstalled 'C:\Windows\INF\oem22.inf'.
DIFXAPP: INFO:   No devices found for C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf uninstall.
DIFXAPP: INFO:   Successfully deleted properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\nrfgomotherboard.inf_amd64_neutral_33dc485d874cd6b8\nrfgomotherboard.inf'.
DIFXAPP: SUCCESS:Uninstall completed.
DIFXAPP: INFO:   RETURN: DriverPackageUninstallW  (0x0)
DIFXAPP: ERROR: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
CustomAction MsiRollbackInstall returned actual error code 1603 but will be translated to success due to continue marking
Rollback: Copying new files
Rollback: Creating folders
Rollback: Removing files
Rollback: Updating component registration
Action ended 19:26:26: INSTALL. Return value 3.
.....

.....
Action ended 19:26:26: ExecuteAction. Return value 3.
Action 19:26:26: FatalError. 
Action start 19:26:26: FatalError.
Action 19:26:26: FatalError. Dialog created
Action ended 19:26:27: FatalError. Return value 2.
Action ended 19:26:27: INSTALL. Return value 3.
.....

.....
MSI (c) (A8:A0) [19:26:27:791]: Product: nRFgo Studio -- Installation failed.
MSI (c) (A8:A0) [19:26:27:791]: Windows Installer installed the product. Product Name: nRFgo Studio. Product Version: 1.17.0. Product Language: 1033. Manufacturer: Nordic Semiconductor. Installation success or error status: 1603.
---

UPDATE:

After several attempts, the installation succeded without error messages (I didn't generate a log file this time).

In Control Panel -> Programs and Features the following drivers have been installed:

  • Windows Driver Prckage - libusb 1.0 (winUSB) libusb (WinUSB) devices (01/08/2010 )
  • Windows Driver Package - libusb 1.0 (winUSB) libusb (WinUSB) devices (01/08/2010 )
  • Windows Driver Package - libusb 1.0 (winUSB) libusb (WinUSB) devices (01/08/2010 )
  • Windows Driver Package - Nordic Semiconductor CDM Driver Package Bus/D2XX Driver (01/18/2013 2.08.28)
  • windows Driver Package - Nordic Semiconductor CDM Driver Package-VCP Driver (01/18/2013 208.28)
  • Windows Driver Package - NORDICSEMI CDM Driver Package (01/28/2013 2.08.15)
  • Windows Driver Package - Segger (jlink) USB (04/11/2012 2.68.2)
  • Windows Driver Package - SEGGER (usbser) Ports (01/25/2012 6.0.2600.4)

As you can see, libusb devices are listed 3 times. I don't know if it is correct. Anyway, nRFgo Studio doesn't start. The waiting mouse pointer appears for about a second and the program exits without showing the user interface. Do I need to install a compatible board before starting nRFgo Studio or is there any other problem?

Thanks.

Parents Reply Children
Related
Terms of service