nRF Connect Error "NRF_ERROR_TIMEOUT"

[Diogo]

I am trying to use the nRF Connect v1.0 RC with the pca10040 board. I followed the instructions of your [page] and when i open the serial port i got an error (Error occurred opening serial port. (NRF_ERROR_TIMEOUT)) as shown in the attached figure. I programmed the “connectivity_115k2_with_s132_2.0.1.hex” file by two ways: via drag and drop and by nrfjprog tool (version 8.4 and also 8.0) and i programmed ble example applications (with and without uart initialisation) with Keil uVision5. I noticed that the board receives the ASCII characters “*” “NUL” “ENQ” “NUL” “*” “*” and not respond any data. Any suggestion what i might be doing wrong or not doing?

[Tony Garland]

I'm seeing a similar problem. I'm able to run Master Control Panel 3.10.0 just fine using USB dongle PCA10000 V 2.2.0 (2013.48). But I've been unable to get nRF Connect (1.0.0) to work in the same environment using the same dongle.

The environment is W7 running within a parallels 12 VM on OS X. I've also tried running nRF Connect directly under OS X (El Capitan 10.11.6), accounting for the known OS X issue work-arounds, and the results are always the same: "Error occurred opening serial port. (NRF_ERROR_TIMEOUT)."

I've manually programmed the dongle using nRFgo Studio under W7 with the related connectivity hex file (nRF51/S130 version in my case) and still no joy. The dongle seems to be found and programmed just fine, but whenever nRF Connect tries to talk to it, after successfully opening the COM Port, it reports the timeout.

Not sure what to try to solve this issue. Because of this, I've reverted to old faithful (Master Control Panel) and am unable to use nRF Connect under either OS X or W7.

[Bjørn Inge]

Hi, Tony,
nRF Connect does not support the PCA10000 dongle. For a list of compatible devices please have look at the Getting Started Guide under Supported Devices.