nrf 52 dk and nrf connect

[binhnguyens]

Hey, I have my nrf 52 dk and nrf connect 1.1.1.

I have soft device v3 on my nrf 52.

I connect my board into my computer, NRF connect recognizes my board and gives me com 3. It asks me to update to firmware 1.1.0. I am trying to connect the board to the connect program but the error "NRF_ERROR_TIMEOUT" keeps appearing.

How do i solve?

[Hung Bui]

Hi Binh, We noticed the issue. We had that issue here occasionally. Unfortunately, we don't have a solution for now. Our developers are looking at a the issue. For now you can try to:

• Reset the computer

• Try to downgrade nRFConnect to v1.1.0 or 1.0.0

• Try to downgrade Segger Jlink to v5.10n for example. Make sure you replace the Segger firmware by using Jlink Configurator and right click -> Replace firmware.

• If you have nRF51 dongle/DK, you can use nRF Master Control Panel as an alternative.

Please let me know if any of these helps.

[gnf]

I am having similiar problems using nRF Connect v2.2.1. Have you had similar reports on the new nRF Connect v2? See my logfile here

To me it doesn't seem like a good alternative to downgrade to nRFConnect v1.1.0.