customboard not avertising

[hongpal]

Hi Nordic

I use sdk 14.2.0 and use the s332 soft device. After testing the code in nrf52832 we are porting to a custom board. However, I found that the sd_softdevice_enable function found information at the last time it was caught and thought there was a problem with the location of the crystal. The new board has arrived today and I have tried to move again. The result is passed through the sd_softdevice_enable function, but the problem is that the nrf app does not scan. BLEDGAP_EVT_TIMEOUT in the ble stack indicates that advertising is in progress. I've also changed the sintang to an internal crystal, I also changed the crystal position. What can I do more?

[run_ar]

Please make sure you are following our reference layout. Also check that you are using the correct load capacitors vs the product specification of the crystal you are using. If required you can also share your layout so we can take a look.