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why the nRF52DK is not connecting over uart -CLI Example???

Hi,

Im running CLI program in my nRF52DK.

Im unable to connect using UART or USB as the transport layer for the CLI module but i can able to connect using RTT as the transport layer for the CLI module.

for both things im using Putty and im following the steps given in the infocenter.

what could be the issue???

Thank you.

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