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Cant program the development-kit board nrf52, but I'm able to program custom boards with it

Hello guys I'm using windows (10) using parallels in a virtual machine in mac (high sierra), all in its latest version.

The board is a PCA10040 V1.1.0. with the bootloader updated to the latest version.

I'm using the latest Jlink too (V6.32d).

The problem I have is that I can not connect and program the nrf52832 chip of the development board, but I have been able to connect to my custom board, which is weird and I suspect that something is wrong with the development kit.

What I can do ? Any idea about debugging that ? Here I leave the screenshot of j-link

I have followed the tutorial of the following link without success neither.

devzone.nordicsemi.com/.../my-nrf52-nrf51-dk-kit-doesn-t-work

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