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The mobile of Samsung cancel re-connect function

Hi,

Our product has the HID of profiles and the connection is bonded link. So Auto re-connect in the system of mobile when the bond of the mobile around the device.

But our customer response that their mobile didn't re-connect to device sometimes.

I try to simulate their problem.  When the connect distance is too far cause the encrypt start processing is disconnected.

And then the system of mobile will turn off input devices of profiles. (Refer attachment)

In the result, the mobile cancel re-connect this device. The mobile restore auto re-connect after the user press this device on Bluetooth list or restart Bluetooth of mobile.

How do I modify adv packet or something of the profile to improve this condition?

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