Iphone 8 & Iphone 10 not connecting to nrf51422(using BLE) having sdk 9.0 & soft devive s310

[sumanta]

Dear Sir,

                 I am now using nrf51422 module (SRU532) for ANT+BLE application , i have used SDK_9.0.0_2e23562 and soft device s310_nrf51422_3.0.0. The problem i am facing is that the module is not connecting to the Iphone 8 ,Iphone 10 while using the BLE protocol. Plz suggest how to make iphone working with BLE ? Do i need to change the software what i am currently using for nrf51422 ( C:\Keil_v5\ARM\Device\Nordic\examples\multiprotocolnew\ble_ant_app_hrm\pca10028\s310\arm5_no_packs). Plz replay asp.

thaks & regards

sumanta

[sumanta]

multiprotocolnew-HX_MzwiftSRU532_2.rar

[sumanta]

Dear Edvin,

plz verify the code and let me know your feed back

[Hung Bui]

Hi Sumanta, 

Edvin is on vacation, I will take over the case. 

Please follow what Edvin suggested, to test with S130 and let me know the result. Please test with unmodified example in the SDK. 

Also please test with other phones as well (Android) and provide sniffer trace on 2 cases iPhone, and Android. 

[sumanta]

Dear Hung,

                      I am not having the iphone-x with me  that 's why i have given the source code for testing with  Iphone-x plz  run the code at your side and chk if it has any issue  if do not have the iphone-x you can chk with iphone-8. Till now code is working for all andrioed phone. 

[Hung Bui]

Yes I have an Iphone 8 here to test. 
Could you also provide the hex file you used. I assume it should be able to run on a nRF51DK ? 

 

Again please test with S130 stock example. 

[sumanta]

101191-Rev-C-Indoor_Outdoor.hex

this hex file for SRU532 module 

[sumanta]

hex_file.rar

these hex file for nrf51422 module and it work with n5 dk board. I am not having the Iphone-x or iphone-8 that's why i am not able to chk the code in house these problem basically coming from our customer . These code work fine  upto iphone-7 what we have in house and with all android phone what we have in house. So if you run the code at your end it will be great help for us  to shout out the problem plz replay us asp so that we can support our customer. We need only s310 shoft device to work as we need both ANT and BLE should work simultaneously. Have you till chk any code based on s130 or s310 satck in iphone-8 and dose it work for you in iphone-8 or iphone-10 using BLE protocol ?If possible can you share your email id ? 

[Hung Bui]

Hi Sumanta, 

 

I tried with the 2 hex file you provided and S310 v3.0 I can see it advertises as Nordic_UART and I can connect using my iPhone8 running iOS v11.3.1 without any problem. 

The file for SDU532 doesn't work on the DK though. 

We have thousand of customers and millions of chips out on the market and we haven't got any report that iPhone couldn't connect. I would suggest you to check with customer to make sure it's not something else went wrong.