nRF52840 Dongle connect

[Daniel Reisfeld]

Hi,

I've tried connecting to the nRF52840 Dongle using nRF connect as explained in : ://infocenter.nordicsemi.com/index.jsp?topic=%2Fcom.nordic.infocenter.tools%2Fdita%2Ftools%2FnRF_Connect%2FnRF_Connect_intro.html&cp=4_2

I get the following error message: ERROR Error while setting up device E439E2FEFB96: Timeout while waiting for device E439E2FEFB96 to be attached and enumerated

Please advise, 

Daniel

[Bjørn Kvaale]

Hi Daniel,

Have you taken a look at the documentation provided here? Which nrf connect version are you currently using? Is the dongle in bootloader mode (i.e. is the red LED pulsing) when you connect it to your pc? Are you by any chance using a usb hub or docking station or are you attaching the dongle directly to the usb input? Which version of the dongle do you have? You can check this by reading what it says under the line PCA10059 on the white sticker on the back of the dongle (e.g. 0.6.0).

Kind Regards,

Bjørn

[Daniel Reisfeld]

Bjorn,

Yes, I followed the instructions at the link you provided; the red light is off (if I remember correctly, it was turned off as I followed the instructions); the dongle is directly connected to the pc; version is 1.0.0

Best regards,

Daniel

[Bjørn Kvaale]

Hi Daniel,

You are using nrf connect version 2.4.0 with the bluetooth low energy official v2.2.0 app, right? I have tested the 52840 dongle v0.6.0 on nrf connect & it worked like a charm. I will see if I can get a hold of a v1.0.0 dongle to test with & let you know if I can replicate your error.

Kind Regards,

Bjørn

[Daniel Reisfeld]

Right. Thanks Bjorn, Daniel

[Bjørn Kvaale]

Hi Daniel,

Got a hold of a v1.0.0 52840 dongle. I had none of the issues you describe. The dongle was in bootloader mode when I attached it to my laptop, then nrf connect ble v2.2.0 asked to update the connectivity fw, I said yes & the dongle was connected to successfully. I can successfully scan for other BLE devices in the vicinity.

Below is a copy of the log from the nrf connect application:

2018-08-14T11:23:13.106Z INFO Application data folder: C:\Users\bjkv\AppData\Roaming\nrfconnect\pc-nrfconnect-ble
2018-08-14T11:23:13.264Z DEBUG App pc-nrfconnect-ble v2.2.0 official
2018-08-14T11:23:13.264Z DEBUG App path: C:\Users\bjkv\.nrfconnect-apps\node_modules\pc-nrfconnect-ble
2018-08-14T11:23:13.264Z DEBUG nRFConnect 2.4.0 is supported by the app (^2.4.0)
2018-08-14T11:23:13.264Z DEBUG nRFConnect path: C:\Users\bjkv\AppData\Local\Programs\nrfconnect\resources\app.asar
2018-08-14T11:23:13.264Z DEBUG HomeDir: C:\Users\bjkv
2018-08-14T11:23:13.264Z DEBUG TmpDir: C:\Users\bjkv\AppData\Local\Temp
2018-08-14T11:23:13.274Z VERBOSE Could not fetch serial number for serial port at COM3
2018-08-14T11:23:19.680Z INFO Validating connectivity firmware for device with serial number D5A12E3BB551...
2018-08-14T11:23:37.487Z INFO Connectivity firmware is valid.
2018-08-14T11:23:37.491Z INFO Connectivity firmware version: ble-connectivity 0.1.0+May-28-2018-12-30-56. SoftDevice API version: 3. Baud rate: 1000000.
2018-08-14T11:23:37.537Z INFO Opening adapter connected to COM37
2018-08-14T11:23:38.185Z INFO Reset performed on adapter COM37
2018-08-14T11:23:38.186Z INFO Successfully opened COM37. Baud rate: 1000000. Flow control: none. Parity: none.

Could you please put the dongle in bootloader mode by attaching the dongle to the computer & pressing the reset button on the dongle (not the big white one, but the smaller one that is angled perpendicular to SW1). Then, open the bluetooth low energy application again & redownload the connectivity FW.

Kind Regards,

Bjørn

[Daniel Reisfeld]

Thanks Bjorn - it works!

I'm using Segger embedded studio (using the PCA10056). Can you recommend the best way to upload my program to the dongle?

Thanks again,

Daniel