Unsupported device with serial number '6&3ac1ff77&0&1' and traits ["serialport"]

[SevenZeng]

Hi,

I've finally managered to get pc-ble-driver (latest master branch) built and downloaded the connectivity firmware to the target, but now I met 2 issue which need help:

1. Failed to connect the target with 'nRF Connect' running on my PC, here is the information:

  Validating connectivity firmware for device with serial number 6&3ac1ff77&0&1...

  Connectivity firmware is valid.

  Unsupported device with serial number '6&3ac1ff77&0&1' and traits ["serialport"]

What could the problem be?

2. Cannot connect to a HRM periphral device using the connectivity target with the heart rate connector example, but my cell phone can do so. Here is the feedback:

Received advertisement report with device address: 0xD5D84C3CDD62
Received advertisement report with device address: 0xD5D84C3CDD62
Status: 4, message: Error sending packet to target. Code #13
Connection Request Failed, reason 3

And BTW, where can I found those error code and failed reason represent for?

many thanks!

[Vidar Berg]

Hi,

I would recommend you to build the driver from one of the release branches, these should be more stable. nRF connect is currently using the pc-ble-driver on release/v.2.3.2 branch. 

1. You need the connectivity FW from a v.2.x.x. release. v.3.x.x is not compatible with nrf connect.

2. 3 is not a valid return value (not documented at least) for sd_ble_gap_connect() indicating that there may be an issue with the serialization part in connectivity FW or in pc-ble-driver.

[SevenZeng]

Hi Vidar,

Thanks for your reply.

I tried to build boost V1.54.0 as required by V2.3.2 with both VS2015 and 2017 but neither successed. here is the information:

error: msvc initialization: parameter 'version' inconsistent
error: no value was specified in earlier initialization
error: an explicit value is specified now

is that because a wrong version of VS is used? if so, which version should be use? the version stated in the official doc is VS2005 which is really old, and I really don't want to install and uninstall another VS anymore as it is unreasonably huge.

[Vidar Berg]

Hi,

It actually requires V1.54.0 or newer, so you can use the one you compiled earlier. I've tested it with v.1.58

[SevenZeng]

And with which version of Visual studio?

[Vidar Berg]

We've only tested Visual studio 14 as far as I know. 

[SevenZeng]

Hi Vidar,

When you say Visual studio 14 do you mean Visual studio 2014 or VC14.0 which is corresponding to Visual studio 2015?

I tried to build pc-ble-driver with visual studio community 2013 but failed, I'll try the tools of exactly the same version as yours

[Vidar Berg]

Meant Visual studio 2015 MSVC14. This is the version that was recommended in the documentation: https://github.com/NordicSemiconductor/pc-ble-driver/blob/release/v2.3.2/Installation.md