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nRF52832 custom board, chip not getting detected

Hi Experts,

I am trying to design my custom board using nRF52832. I am using Segger jLink Mini EDU to connect/debug the chip/board.
I took Thingy:52 as reference and designed my board. Here are my details about board.

1) I verified voltages at rhe 52832 level and found ever thing is OK, pin48, 36, 13 are at 3.3 volts.
2) used both 32MHz and 32.768 KHz crystals.
3) I connected SWDIO and SWDCLK pins from 52832 to the Jlink Mini.

I am using nRFconnect V2.5.0 and Programmer Experimental to connect the board. When I tried to select the device, I could only get debug probe, no serial port was detected. I am using a fresh board here.

Can anyone let me know, what could be my problem?
Do I need to use any other SW/tool to get my board detected?
Will there be any problem in my board? if so, can anyone suggest any debug points ?

I can share my schematic, if needed.

Thanks,
AshokY

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