Sniffer won't show on Wireshark

[Rafael Fajardo]

HI, I'm Rafael Fajardo a student at Las Palmas de Gran Canaria University . I am using the nRF51 Dongle and following the Sniffer User Guide, but when I got to the final step finalizing the set up (just after enabling the sniffer interface toolbar and adding its profile), I am unable to see the Sniffer as an interface. I am using the Sniffer version 2.0.0-3.beta, the JLink included in the Sniffer zip (v6_34b) and the OS I'm using is Ubuntu 18.04. I can provide more information if needed. Thanks in advance.

[mchartier]

Yes I have this problem many times although in my case I use nRF52 DK. Not sure what is the best solution, but in my case I can usually get it working again by rebooting the computer.  Also make sure your connection to the dongle is working before you start Wireshark, i.e. try nRF Go.  However, make sure to disconnect all tools from the dongle before you start Wireshark.  This includes your COM port viewer, RTT viewer, etc.

[Rafael Fajardo]

I could only find nRF Go for windows, but JLink detects the dongle and the packets are being received since the led is lighting up properly. I have already tried restarting the computer many times with no different result. Thanks for your help anyway.