NRF52832 not advertising after programming Softdevice132 and ble_app_hrs example

[asantos]

SoftDevice 132v6.1.0 

RKNRFgo (nrfgo studio for Mac OS --  more info here https://devzone.nordicsemi.com/b/blog/posts/tools-for-os-x-development ) used to program SoftDevice

Segger studio used as IDE

Computer: Mac OS Mojave 10.14

Chip: RAK Wireless RAK8211-NB 

I am trying to run one of the BLE peripheral examples, ble_app_hrs . The steps I'm following to program the board are:

1. Install SoftDevice using RKnrfgo 

2. Program the ble_app_hrs exaple using SeggerStudio (⁨path -- nRF5_SDK_15.2.0_9412b96⁩ ▸ ⁨examples⁩ ▸ ⁨ble_peripheral⁩ ▸ ⁨ble_app_hrs⁩ ▸ ⁨pca10040⁩ ▸ ⁨s132⁩ ▸ ⁨ses⁩)

3. Open nRFconnect on my Android phone and scan devices

Expected: A device with name Nordic_HRM should be present

Actual: Cannot see any device with name Nordic_HRM

I have programmed my board with this same example some weeks ago and was able to see connect to the device using nrfgo, I was also able to connect to the device by bluetooth using Espruino

Can someone explain what I'm doing wrong this time?

Thanks! 

[Hung Bui]

Dear customer, 

Due to limited staff during the holiday period, we unfortunately can't handle your case before we get back to the normal staff by the first week of January 2019. We are sorry indeed for the delay. We wish you a great holiday and a Happy New Year 2019. 

Best Regards, 

Nordic Tech Support Team