Updating firmware (application) from nrf Toolbox for iOS works fine (hex file), trying to do it from an Android phone does not. The messages are "Starting DFU ..." then "Disconnecting" then "Upload Failed: GATT ERROR". Is th

[Michel]

Updating firmware (application) from nrf Toolbox for iOS works fine (hex file), trying to do it from an Android phone does not.

The messages are "Starting DFU ..." then "Disconnecting" then "Upload Failed: GATT ERROR".

I tried different settings with different number of packets but nothing seem to work.

I tried enabling/disabling "External MCU DFU". Disabling this gets into a loop

"Starting bootloader..." -> "Connecting..." -> "Starting DFU..." and repeats.

My guess it should be enabled.

The device announce DFU_S130_V1.0 if that says anything.

[Hung Bui]

Hi Michel, 

Thanks for the sniffer trace. What I can find from the trace is that the nRF52 in both case crashed (reset) after receiving the BLE write command to switch to bootloader. (Master kept sendding BLE packet but slave didn't respond) 
I'm not sure why it worked when testing on iOS but doesn't work on Android (please take a sniffer trace with iOS DFU for comparison)

Could you check if the device get an assert and reset or not when you start the DFU ? You may need to follow this guide. 

If it doesn't reset or get an assertion, could you check the disconnect reason when the device get DISCONNECTED event ? 

Could you try testing with unmodified DFU buttonless and stock DFU bootloader ? 

[Michel]

The bootloader is not modified.

I'll attach a IOS trace.

The only error I could find in the android traces was crc errors. "nrf connect" actually says CRC error when trying that instead of "nrf toolbox".  

ios_dfu.pcap.pcapng

[Hung Bui]

Hi Michel, 

Are you sure you captured the correct trace  ? In the trace for iOS you sent, I also don't see any DFU update. The nRF52 crashed right after the write command from the phone. 

Please clearly state the steps you took to test DFU buttonless. (for example 1. flash softdevice, 2. flash bootloader etc)

Please try to find the error on the nRF52 not the error on the phone. It's more clear to me that there was an assertion on the nRF52 when receiving the write command. 

Please try to test with the unmodified DFU buttonless and stock DFU bootloader.