nrfgo Studio dont detect my nRF52840

[Bitfikler]

Hi,

downloading works fine now from SES. But now I like to use some of the ANT example projects. Im told to install SoftDevice package before downloading the example firmware. I have downloaded and tried to install nRFgo Studio, but got some error messages. I can open the studio, but the explanation in the ANT ex. about how to download SoftDevice doesnt correspond with what I find inside the studio. I cant find the nRF52840 chip which is my target on the board.

Is this a common problem ?

[awneil]

What board are you using?

Have you had a BLE example working?

Bitfikler said:

Im told to install SoftDevice package before downloading the example firmware

That's correct - and make sure you don't erase before programming the example!

Bitfikler said:

got some error messages

What error messages, exactly?

It's hard to advise how to resolve errors when we don't know what they are!

Bitfikler said:

I cant find the nRF52840 chip

I think nRFgo is old and no longer maintained - so it won't recognise newer chips like nRF52840.

Try nRFConnect instead ...

[Bitfikler]

Hi,

I was about to try BLE an example, this need SoftDevice installation and brought me into next problem, nRFgo Studio.

So no BLE ex. tested out yet.

When installed the Studio first time I got a log-file with lots of errors, they told med nothing so I closed the log-file.

I started a new installation and chose "Repai", think the installation ended with no errors this time.

I downloaded the nRFgo Studio yesterday from Nordic, guess its latest version, and expect it to work.

I will check out nRFConnect when comming home from work.

Strange how complicated it is to set up a development environment for these chips. Think I spen at least 15 hours with problems, reading installation instructions, phone calls, DevZone etc.

[Einar Thorsrud]

Hi,

Like awneil wrote, nRFgo Studio is legacy software and should not be used. It does not support the nRF52840. you should use the Programmer app for nRF Connect for Desktop instead. That said, you do not need to explicitly flash the SoftDevice if you use Segger Embedded Studio, as that will flash the SoftDevice for you when you program a BLE example.

[Bitfikler]

Thanks for answer Einar! Its not easy to do the right things when one follow instructions and links on Nordic homepage. Nothing tells me there these things you and "awneil" do. I feel its very confusing to use the tools when the presented instruction lead me to solutions that dont work and are out dated.

Maybe Nordic need some quality check of ALL documentation and instructions, examples and so on, so users dont waste a lot of time on non working solutions ?

[Einar Thorsrud]

Hi,

Thank you for the feedback. We (Nordic) try to provide useful and updated documentation, but a common problem is that there is also documentation that is outdated or only relevant for customers using older devices or SDK's. There resources are particularly useful for customers that are new to nRF5 development:

• nRF5 Getting Started
• SDK Getting Started

Unfortunately the latter of those are not up to date (for instance it recommends using nRFgo Studio). I have reported this internally.