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nRF9160 DK Version 0.8.2 will not connect with network.

Hello,

I have a total of three nRF9160 DKs.  Two are version 0.8.2 and one is version 0.70.  The version 0.8.2 DKs only work with iBasis SIMs.  When I attempt to use a different (different provider), already activated SIM they do not work on rev 0.8.2 but do work on rev 0.7.0. Please advise.

Thanks!

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  • I can confirm that PCA10090 0.8.2, 2018.49 (nRF9160 DK) is able to connect to nrfcloud.com via LTE-M (U.S. northeast, poor LTE signal) with a Hologram SIM. I could run the asset_tracker app after: (1) following Hologram's instructions for getting a free SIM and registering the SIM with Hologram, and (2) I clicked "Skip this step" when following Nordic's getting started instructions when asked to register the iBasis SIM.

  • This is a good starting point! That means that you are able to connect to the LTE-M1 base station & connect to the nRF Cloud.

    Does the v0.7.0 nRF91 DK also work with the iBasis SIM? 

    Did you power cycle the board in between switching SIMs?

    It could be an idea to disconnect your nRF91 DK v0.8.2 from the nRF Cloud before you try with the other SIM card. You can do this by clicking on the Devices tab. Once you choose your nRF91DK, you should be able to choose a setting there, which will disconnect you from the cloud. Then, you can power off the board, insert the new SIM from the different provider, power the board on & do the same steps you have already done to connect to the nRF Cloud.

    It may be that the nRF Cloud remembers the setting with that particular SIM & you will need to disconnect & reconnect to use a new SIM. Not fully certain on this, but worth a shot!

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  • This is a good starting point! That means that you are able to connect to the LTE-M1 base station & connect to the nRF Cloud.

    Does the v0.7.0 nRF91 DK also work with the iBasis SIM? 

    Did you power cycle the board in between switching SIMs?

    It could be an idea to disconnect your nRF91 DK v0.8.2 from the nRF Cloud before you try with the other SIM card. You can do this by clicking on the Devices tab. Once you choose your nRF91DK, you should be able to choose a setting there, which will disconnect you from the cloud. Then, you can power off the board, insert the new SIM from the different provider, power the board on & do the same steps you have already done to connect to the nRF Cloud.

    It may be that the nRF Cloud remembers the setting with that particular SIM & you will need to disconnect & reconnect to use a new SIM. Not fully certain on this, but worth a shot!

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