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  • Case ID: 100436
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I can't connect my device and download program

acmarkham

I download the softdevice for PCA10001. And I want download another program, but it didn,t work. The problem I have attached here. As you known, I have push the button 'recover'. But it didn,t work.

Please respond soon. We are doing a very important project.

Many thanks.

捕获.JPG

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  • 0

    Hi Acmarkham,

    Have you powered the chip ? Have you make sure the jumpers are connected properly ? Could you take a picture of your board ?

    You should also update the nRFGo Studio to the newest version ( 1.15.1) we have issue with the earlier version that it could not recover the chip.

    The error you have got most likely that the chip was entered deep sleep mode or not powered.

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  • 0

    Hi Acmarkham,

    Have you powered the chip ? Have you make sure the jumpers are connected properly ? Could you take a picture of your board ?

    You should also update the nRFGo Studio to the newest version ( 1.15.1) we have issue with the earlier version that it could not recover the chip.

    The error you have got most likely that the chip was entered deep sleep mode or not powered.

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