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nRF9160DK can not find the cellular network

I am unable to connect the nRF9160DK to the cellular network.

I have gone through the "Get started guide" (working in Linux) and I have been able to install the SDK. I have also
updated the firmware to mfw-m1_nrf9160_0.6.8-30.alpha. I have installed ARM Embedded Studio and can
build and run the examples (SecureBoot/Asset Tracker/AT client) without problems.

I have sucessfully registered the iBasis SIM via nrfcloud.com, but is stuck
with LED3 blinking and LED4 never coming on.

If I run the AT client via nRF Connect Desktop, I can reset the DK and clicking "AT+CFUN?" twice I get green lights for Modem and
UICC, but red light for PDN, while UART and LTE are blinking yellow and red.

I have also tried the DK with another SIM which I know works (Telenor Sweden) with exactly the same results.

What could be the problem?

Best regards,
Erik

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  • Hello Erik,

    stevenminnick said:
    It's possible that your lack of connection is because the towers and service you have locally to you have rolled out NB-IoT and not LTE-M.

    It is possible that you are lacking the NB-IoT FW. Please check with your local Regional Sales Manager, he will be able to tell you if this is the case. If you do not have his contact information, please PM me and I will forward it to you.

    Kind regards,
    Oeyvind 

Reply
  • Hello Erik,

    stevenminnick said:
    It's possible that your lack of connection is because the towers and service you have locally to you have rolled out NB-IoT and not LTE-M.

    It is possible that you are lacking the NB-IoT FW. Please check with your local Regional Sales Manager, he will be able to tell you if this is the case. If you do not have his contact information, please PM me and I will forward it to you.

    Kind regards,
    Oeyvind 

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