SIM registration fail to fetch

[KaiserB]

I am try to register nrf9160 DK sim card, but keep getting fail to fetch error. I had made sure that I am entering correct sim Id and the puk but so far no luck to getting sim register with iBasic.

 

[AndreasF]

Hi.

Can you try to create a new user on nrfcloud? And try to connect to nrfcloud without using a company proxy?

Best regards,

Andreas

[Cole Hafner]

Hi KaiserB ,

This issue has been resolved. Thank you for bringing it to our attention. Please try to re-register the SIM. 

Sorry for any inconvenience.

Sincerely,

Cole

[AndreasF]

Marked this answer as correct.

Please create a new ticket for further questions.

Best regards,

Andreas