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A Binding Problem of HID Mouse

Distinguished Nordic technical support and developers:

Hello. I have implemented mouse operation with Nordic 52832. I want to ask a question about binding.

After Nordic 52832 binds the mouse to Windows 10, it deletes the binding information on the mouse and restarts, and finds that its LED 1 lamp can still be turned on. The debugging information shows that it is connected, but the implementation of the mouse does not work.

I'd like to ask, is there something wrong with my code?

I would like to thank you very much for any insights I can get. Thank you very much!

Best regards,

Parents
  • Hi,

    There is not enough information here to say much. Please elaborate.

    I also have the following specific questions:

    • Can you clarify weather bonding information is deleted on the mouse or Windows PC (I am assuming the problem is in the mouse, but just to be sure)?
    • How does the mouse restart?
      • Is it deliberate
      • Or is it because of en error handler being hit?
      • Or is it due to watchdog timeout?
      • Please verify this with a debugger, as the mouse won't just reset by itself without any reason.
    • Do you have any log from the mouse indicating what is going on? If not, then you need to debug the mouse to see what is going on.
Reply
  • Hi,

    There is not enough information here to say much. Please elaborate.

    I also have the following specific questions:

    • Can you clarify weather bonding information is deleted on the mouse or Windows PC (I am assuming the problem is in the mouse, but just to be sure)?
    • How does the mouse restart?
      • Is it deliberate
      • Or is it because of en error handler being hit?
      • Or is it due to watchdog timeout?
      • Please verify this with a debugger, as the mouse won't just reset by itself without any reason.
    • Do you have any log from the mouse indicating what is going on? If not, then you need to debug the mouse to see what is going on.
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