Nrf_cloud_connect failed: 60

[rkguy]

I am getting this message with constant reboots. 

Nrf_cloud_connect failed: 60

Used tracker application. My device doesn't even show up in nrfcloud.

The at client application does connect eventually with all green but takes a while.

[Markus Tacker (he/him)]

Hei,

have you checked these existing threads from users who had the same propblem?

https://devzone.nordicsemi.com/f/nordic-q-a/44891/nrf9160-failing-with-nrf_cloud_connect-failed-60-for-asset_tracker

https://devzone.nordicsemi.com/f/nordic-q-a/45662/nrf9160dk-asset-tracker-example-won-t-connect

[rkguy]

Yes but I was instructed to open a new ticket

[Markus Tacker (he/him)]

rkguy said:

The at client application does connect eventually with all green but takes a while.

Once it is connected you need to associated it in order for the device to show up on nRF Connect for Cloud, did you do that?

[rkguy]

Hmm. I can try that but how? I can't connect unless I am using the at client application. How do I found the switches to associate? 

[Markus Tacker (he/him)]

Check out the "Get your nRF9160 DK online" guide here: https://www.nordicsemi.com/Software-and-Tools/Development-Kits/nRF9160-DK/GetStarted#infotabs