PCA10059 as central for "nRF connect for Desktop" Windows 10

[Christian Waldmann]

I have installed "nRF connect v2.6.0" for desktop under Windows 10. Same behaviour with "nRF connect v2.6.2"

I want to use a nRF52840-DONGLE (PCA10059) as central.

I have the dongle in the Boot mode, the red LED is pulsing.

The dongle is visible as "nRF52 SDFU USB (COM13)"

When selecting my PCA10059 as device, the nRF application request an update of the device.

During the Update the dongle is reconnected first as "nRF52 SDFU USB (COM13)", and then as " nRF Connect CDC ACM (COM14)"

The dongle is now visible as " nRF Connect CDC ACM (COM14)"

"nRF Connect times out" after firmware update.

Selecting the device results only in the error massage: 

2019-04-18T09:42:05.152Z INFO Validating connectivity firmware for device with serial number DC30ABC12609...
2019-04-18T09:42:05.153Z INFO Connectivity firmware is valid.
2019-04-18T09:42:05.154Z ERROR Unsupported device with serial number 'DC30ABC12609' and traits ["serialport"]

This is the log file from 2.6.0 during firmware upgrade.

2019-04-18T09:25:10.982Z INFO Application data folder: C:\Users\chris.RTEAG\AppData\Roaming\nrfconnect\pc-nrfconnect-ble
2019-04-18T09:25:11.078Z DEBUG App pc-nrfconnect-ble v2.2.0 official
2019-04-18T09:25:11.078Z DEBUG App path: C:\Users\chris.RTEAG\.nrfconnect-apps\node_modules\pc-nrfconnect-ble
2019-04-18T09:25:11.078Z DEBUG nRFConnect 2.6.0 is supported by the app (^2.4.0)
2019-04-18T09:25:11.078Z DEBUG nRFConnect path: C:\Users\chris.RTEAG\AppData\Local\Programs\nrfconnect\resources\app.asar
2019-04-18T09:25:11.078Z DEBUG HomeDir: C:\Users\chris.RTEAG
2019-04-18T09:25:11.078Z DEBUG TmpDir: C:\Users\chris.RTEAG\AppData\Local\Temp
2019-04-18T09:28:08.520Z INFO Validating connectivity firmware for device with serial number DC30ABC12609...
2019-04-18T09:28:34.025Z ERROR Error while setting up device DC30ABC12609: Timeout while waiting for device  DC30ABC12609 to be attached and enumerated
2019-04-18T09:28:34.039Z INFO Device closed.
2019-04-18T09:28:40.895Z INFO Validating connectivity firmware for device with serial number DC30ABC12609...
2019-04-18T09:28:40.897Z INFO Connectivity firmware is valid.
2019-04-18T09:28:40.897Z ERROR Unsupported device with serial number 'DC30ABC12609' and traits ["serialport"]

 

What is the correct procedure (or alternative) procedure to use the nRF52840-DONGLE (PCA10059) as central in "nRF connect V2.6.0"

I have a j-Flasher programmer to flash even HEX files directly

[Einar Thorsrud]

Hi,

I have not seen this before. Which firmware (including bootloader) did you program via SWD? Can you try to do a full chip erase, then program the original bootloader pca10059_bootloader.zip (if you have touched it before) using the programmer app or nrfjprog and launch the BLE app to program it again and see if it works?

[Christian Waldmann]

The dongle is accepted by "nRF Connect for Desktop" when connected through an USB port located directly in the notebook (Dell Precision 7720).

When using USB-ports available through Thunderbolt 3.0 docking station, device is present but NOT recognized as "nRF52 Connectivity".

Upgrading works on all USB ports.