Device is not updated after update for iOS

[CGS]

On using your DFU code in iOS-nRF-Toolbox, We were only able to reset the BLE device It same happen on use iOS-nRF-Toolbox to update firmware.

[bjorn-spockeli]

HI CGS, 

which iOS version did it work on and which iOS version did you update to?

Is the BLE device bonded to the iOS device?

Can you provide the debug output logs from both the nRF device as well as the DFU library on the iOS device?

Best regards

Bjørn

[CGS]

1. I am asking for BLE device update 

2. Yes

3.below image for IOS-Pods-DFU-Library
 

4. below image for IOS-nRF-Toolbox

[CGS]

Hi Bjorn,

it's possible to download nrfConnect source code for iOS because in this app we able to update firmware 

Thanks,
CGS

[bjorn-spockeli]

Hi CGS, 

we do not distribute the source code for our nRF Connect apps for iOS or Android.  

In both cases, i.e. IOS-Pods-DFU-Library and the IOS-nRF-Toolbox the debug log outputs look normal, i.e. the correct characteristics and descriptors are written to and the nRF device is disconnecting and resetting to enter bootloader mode. So in the case of the iOS Pods DFU library it would seem that the iOS device is not able to connect to the nRF Device after it enters bootloader mode. 

I will need to see the log output from the nRF Device to see if the IOS is issuing a connection request or not. It would also be useful if you could capture a sniffer trace using our nRF Sniffer v2, see https://www.nordicsemi.com/Software-and-Tools/Development-Tools/nRF-Sniffer.

You did not answer these questions in my previous comment:

Which iOS version did it work on and which iOS version did you update to?

Is the BLE device bonded to the iOS device?

[CGS]

Which iOS version did it work on and which iOS version did you update to?

- I am asking for BLE device update 

Is the BLE device bonded to the iOS device?
- YES