Problem connecting nRF9160 to the cloud when getting started

[Alan]

Hi, 

I followed the instructions for Getting Started with the NRF9160, activating the iBasis SIM card, placing into the board and applying USB power. 

The first issue is that connection the LTE tower takes a very long time. Only LED3 blinks, for much more than 3 minutes. After a few resets sometimes both LED3 and LED4 start blinking. 

At this point I go into the pairing sequence, but when finished no device appears in the cloud. LED3 is off and LED4 stays blinking for a few minutes. Finally both LED3 and LED4 stay off. 

Thanks for the help. 

Regards,

Alan

[bjorn-spockeli]

Hi Alan,

you could try to update the modem firmware on your nRF9160 DK if you are still running the DK with the factory programmed firmware. You can download the latest modem firmware from the Downloads Tab on the nRF9160 Product page. 

The instructions on how to perform the modem firmware update is explained in the README in the downloadable .zip file. 

Best regards

Bjørn

[Alan]

Thanks Bjørn, 

Will try that. 
Do I need the jlink debugger probe for updating the firmware?

Regards,

Alan

[bjorn-spockeli]

Hi Alan, 

No, the modem firmware can be updated through one of the UART interfaces that are emulated over the virtual com port of the nRF91 DK.

Best regards

Bjørn