Error on LTE link Monitor

[FlavioDiNuzzo]

I get this error after i connect the board select the devise and press reset button

How can I resolve?

Kind Regards

[Martin Lesund]

Hi Flavio,

Please make sure you have the latest modem firmware: https://www.nordicsemi.com/Products/Low-power-cellular-IoT/nRF9160/Download#infotabs

And make sure you are using NCS v0.4.0:

cd ncs/nrf
git checkout master
git pull
git checkout v0.4.0
west update

Then build/flash as described here.

Best Regards,

Martin L.

[FlavioDiNuzzo]

hi,
I have the latest version of NCS
But I have some problems intstalling the modem firmware, in the command prompt I receive this message

C:\Users\flavi\Desktop\firmwareupdate\nrf9160_mdm_dfu\nrf9160_mdm_dfu>pip install nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl
WARNING: Requirement 'nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl' looks like a filename, but the file does not exist
Processing c:\users\flavi\desktop\firmwareupdate\nrf9160_mdm_dfu\nrf9160_mdm_dfu\nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl
ERROR: Could not install packages due to an EnvironmentError: [Errno 2] No such file or directory: 'C:\\Users\\flavi\\Desktop\\firmwareupdate\\nrf9160_mdm_dfu\\nrf9160_mdm_dfu\\nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl'

but the file is in the directory!

thanks in advance

[Martin Lesund]

Did you follow the instructions?

How to install:
1. Extract the content of this zip file to a location of your choosing.
2. If you do not have a version of python 3 installed, install python 3.6 or newer. Can be found here: www.python.org/.../
3. a) In command prompt, run: pip install nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl
3. b) If you have python 2 installed, pip might be linked to this instead of your python 3 distribution, you can then run *path to your python 3 installation* -m pip install nrf9160_mdm_dfu-0.10.1+dev-py3-none-any.whl

[FlavioDiNuzzo]

yes, but at poin 3a I receive the error above. Is this a problem related to my Python installation? there is an alternative way to install the last modem firmware?

[Martin Lesund]

Most likely.
Do you have python 2 installed?
Please follow 3.b