nRF Connect v2.7.0 - Bluetooth Low Energy Screen goes white after connecting to device.

[PimOstendorf]

Hey there,

I am having a strange issue where once I connect to a PCA10031 device using the Bluetooth low energy app (v2.2.1) the entire screen turns white just after the console says something about resetting the device. The programmer seems to function just fine.

Currently running Ubuntu 19.04 and nRF Connect v2.7.0

Am I missing a dependency somewhere?

Kind regards,

Pim

[haakonsh]

The 2.7.0 update has seen some problems. I recommend doing a clean reinstall of nRF connect.
Sometimes the programs hang if the DKs are not attached or in a weird state, usually, a power cycle fixes it. 

[PimOstendorf]

Thank you for your reply. I powercycled the connected devices and deleted all the config files for nrfConnect in my home folder. The problem sadly still persists. I also downgraded the version 2.6.2 which has the exact same issue.

[haakonsh]

Try pressing 'Shift + Ctrl + i' and look for error messages in the console that should appear.

[PimOstendorf]

This message popped up after the screen turned white. Before that there were no messages and after there were none either. I tried running a performance profile during the crash which ended up not working either.

[PimOstendorf]

I realized I hadn't tried running the app from command-line yet so I did that and got an actual error message this time.

[haakonsh]

Great! I'll ask the developers what they think :)