Nrf Connect v2.7.0 Apps Won't Start (Infinitely Spinning)

[tracecourse]

I successfully installed the NRF9160 DK toolchain on my linux desktop the other day using the "Getting Started Assistant" App, but when attempting to install the same toolchain on my development laptop (also linux) the app hangs on the spinning blue 'loading' icon:

I've tried running the nrfconnect270x8660.AppImage from terminal with and without sudo privileges without success, and have tried running it from the system tray icon.  Is there a potential dependency I'm missing or that needs updated?

[tracecourse]

Clarification, the nrf connect v2.7.0 main window opens, but when the attempting to  "Launch App" for any of the downloaded apps (Bluetooth Low Energy, Getting Started Assistant, Programmer) they all exhibit the spinning/locked behavior.

Is there a verbose mode or flag when running the connect app to gather more information? 

[Øyvind]

Hello, 

can you please press ctrl+shift+i while you have the issue, this should bring up the Development Tools. Let me know if you are able to get any more information through this.

Kind regards,
Øyvind

[tracecourse]

In the console, I found the following:

Uncaught Error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.22' not found (required by /tmp/.org.chromium.Chromium.CbrFLt)
at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:166:20)
at Object.Module._extensions..node (module.js:671:18)
at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:180:18)
at Module.load (module.js:561:32)
at tryModuleLoad (module.js:504:12)
at Function.Module._load (module.js:496:3)
at Function.o.default._load (file:///tmp/.mount_nrfconMRqn4p/app/resources/app.asar/dist/app-bundle.js:68:20948)
at Module.require (module.js:586:17)
at require (internal/module.js:11:18)
at bindings (/tmp/.mount_nrfconMRqn4p/app/resources/app.asar/node_modules/bindings/bindings.js:112:48)

I updated GLIBC using the following instructions and it seems to have fixed the problem, thanks for the support!

https://stackoverflow.com/questions/43070900/version-glibcxx-3-4-22-not-found

[Øyvind]

Good to hear this fixed your issue! 

Cheers,
Øyvind