Have 2 platforms: Android and IOS(both IPad and IPhone); I can get the BLE Gateway to scan bluetooth devices; it seems it is using a combination of app as well as scripts thru nrfcloud.com web site; works OK in Android but NOT working in IOS.
Maybe there is a security setting in IOS that prevent the "web script" to do BLE scan ?
Thanks for the help.
Are you having problem do BLE scan or connecting to a device?
Which iOS devices/versions have you tested with? Have tried testing with other iOS devices as well?
I'm using an iPhone X with iOS version 12.2 and everything seems to work fine.
I am using IPhone 8 and IPad Air; both running latest supported IOS(12.x).
Both fails as scan(can't see any BLE device).
I have Google tablet; it works on this platform.
I have no problem, eg. using Thingy app to scan Thingy52(ie. using native app.); same with other Nordic BLE native app.
For IPhone 8, I am using IOS version 12.3.1
see my other reply.
FYI; can we get access to the BLE Gateway source codes ?; I can't find it on Nordic Github; this may help with the debugging etc...
I have asked Philips contact to ask Nordic if Philips can get access to the BLE Gateway sources(both Android + IOS); it seems that this gateway is a "thin" native app as a way to segment into the web version, ie. nrfcloud.com
Unfortunately, the source code for the nRF cloud gateway is not public so you won't find it on Github. Can you tell me the steps your doing to scan BLE devices?