No LTE connection

[Vojislav]

I have developed a new board based around NRF91 module. Ten prototypes are produced and six of them work. Other four devices cannot connect to the LTE network. I am using the at_client example with nRFconnect v3.0.0 LTE link monitor, and the device is always searching, but cannot find the network. 

Here is the picture of the link monitor window and current consumption while searching for the network. 
I know this is most likely a soldering issue, but I have resoldered antenna part many times and still nothing... Do you have any suggestion about what could be a problem?

[Martin Lesund]

Hi Voja,
This could well be a hardware issue, but I notice that you are using an older modem firmware.
Please try to update to the latest modem firmware.

Also, it would be beneficial if you could share the output log from a working vs. a non-working module.

Best Regards,

Martin L.

[Vojislav]

Hi Martin, 

Yes, I am using the old version because I have tried new yesterday when it got out and it did not work wor me. One board has new modem firmware but application firmware does not work on it. In the attachment, you will see the output of the board with new modem firmware, output1_new_mod_fw.txt
You can see that problem in my college's tread. https://devzone.nordicsemi.com/f/nordic-q-a/49326/tz_nonsecure_func_ptr_create-spm-error-with-v1-0-0-for-nrf9160/196449#196449

Also in the attachment, you have two logs, one from working and one from the non-working board.
output2_working_board.txt
output3_nonworking_board.txt 

Best regards,
Vojislav. 

Fullscreen output1_new_mod_fw.txt Download

***** Booting Zephyr OS v1.14.99-ncs2 *****
Flash region		Domain		Permissions
00 0x00000 0x08000 	Secure		rwxl
01 0x08000 0x10000 	Non-Secure	rwxl
02 0x10000 0x18000 	Non-Secure	rwxl
03 0x18000 0x20000 	Non-Secure	rwxl
04 0x20000 0x28000 	Non-Secure	rwxl
05 0x28000 0x30000 	Non-Secure	rwxl
06 0x30000 0x38000 	Non-Secure	rwxl
07 0x38000 0x40000 	Non-Secure	rwxl
08 0x40000 0x48000 	Non-Secure	rwxl
09 0x48000 0x50000 	Non-Secure	rwxl
10 0x50000 0x58000 	Non-Secure	rwxl
11 0x58000 0x60000 	Non-Secure	rwxl
12 0x60000 0x68000 	Non-Secure	rwxl
13 0x68000 0x70000 	Non-Secure	rwxl
14 0x70000 0x78000 	Non-Secure	rwxl
15 0x78000 0x80000 	Non-Secure	rwxl
16 0x80000 0x88000 	Non-Secure	rwxl
17 0x88000 0x90000 	Non-Secure	rwxl
18 0x90000 0x98000 	Non-Secure	rwxl
19 0x98000 0xa0000 	Non-Secure	rwxl
20 0xa0000 0xa8000 	Non-Secure	rwxl
21 0xa8000 0xb0000 	Non-Secure	rwxl
22 0xb0000 0xb8000 	Non-Secure	rwxl
23 0xb8000 0xc0000 	Non-Secure	rwxl
24 0xc0000 0xc8000 	Non-Secure	rwxl
25 0xc8000 0xd0000 	Non-Secure	rwxl
26 0xd0000 0xd8000 	Non-Secure	rwxl
27 0xd8000 0xe0000 	Non-Secure	rwxl
28 0xe0000 0xe8000 	Non-Secure	rwxl
29 0xe8000 0xf0000 	Non-Secure	rwxl
30 0xf0000 0xf8000 	Non-Secure	rwxl
31 0xf8000 0x100000 	Non-Secure	rwxl
Non-secure callable region 0 placed in flash region 0 with size 32.


SRAM region		Domain		Permissions
00 0x00000 0x02000	Secure		rwxl
01 0x02000 0x04000	Secure		rwxl
02 0x04000 0x06000	Secure		rwxl
03 0x06000 0x08000	Secure		rwxl
04 0x08000 0x0a000	Secure		rwxl
05 0x0a000 0x0c000	Secure		rwxl
06 0x0c000 0x0e000	Secure		rwxl
07 0x0e000 0x10000	Secure		rwxl
08 0x10000 0x12000	Non-Secure	rwxl
09 0x12000 0x14000	Non-Secure	rwxl
10 0x14000 0x16000	Non-Secure	rwxl
11 0x16000 0x18000	Non-Secure	rwxl
12 0x18000 0x1a000	Non-Secure	rwxl
13 0x1a000 0x1c000	Non-Secure	rwxl
14 0x1c000 0x1e000	Non-Secure	rwxl
15 0x1e000 0x20000	Non-Secure	rwxl
16 0x20000 0x22000	Non-Secure	rwxl
17 0x22000 0x24000	Non-Secure	rwxl
18 0x24000 0x26000	Non-Secure	rwxl
19 0x26000 0x28000	Non-Secure	rwxl
20 0x28000 0x2a000	Non-Secure	rwxl
21 0x2a000 0x2c000	Non-Secure	rwxl
22 0x2c000 0x2e000	Non-Secure	rwxl
23 0x2e000 0x30000	Non-Secure	rwxl
24 0x30000 0x32000	Non-Secure	rwxl
25 0x32000 0x34000	Non-Secure	rwxl
26 0x34000 0x36000	Non-Secure	rwxl
27 0x36000 0x38000	Non-Secure	rwxl
28 0x38000 0x3a000	Non-Secure	rwxl
29 0x3a000 0x3c000	Non-Secure	rwxl
30 0x3c000 0x3e000	Non-Secure	rwxl
31 0x3e000 0x40000	Non-Secure	rwxl

Peripheral		Domain		Status
00 NRF_P0		Non-Secure	OK
01 NRF_CLOCK		Non-Secure	OK
02 NRF_RTC1		Non-Secure	OK
03 NRF_NVMC		Non-Secure	OK
04 NRF_UARTE1		Non-Secure	OK
05 NRF_UARTE2		Secure		SKIP
06 NRF_TWIM2		Non-Secure	OK
07 NRF_SPIM3		Non-Secure	OK
08 NRF_TIMER0		Non-Secure	OK
09 NRF_TIMER1		Non-Secure	OK
10 NRF_TIMER2		Non-Secure	OK
11 NRF_SAADC		Non-Secure	OK
12 NRF_PWM0		Non-Secure	OK
13 NRF_PWM1		Non-Secure	OK
14 NRF_PWM2		Non-Secure	OK
15 NRF_PWM3		Non-Secure	OK
16 NRF_IPC		Non-Secure	OK
17 NRF_VMC		Non-Secure	OK
18 NRF_FPU		Non-Secure	OK
19 NRF_EGU1		Non-Secure	OK
20 NRF_EGU2		Non-Secure	OK
21 NRF_GPIOTE1		Non-Secure	OK

SPM: NS image at 0xc000
SPM: NS MSP at 0x20023b68
SPM: NS reset vector at 0xe325
SPM: prepare to jump to Non-Secure image.
bsdlib irrecoverable error: 3
ASSERTION FAIL [0] @ ../src/main.c:23
***** Kernel Panic! *****
Current thread ID = 0x20021a80
Faulting instruction address = 0x217c8

Fullscreen output2_working_board.txt Download

AT+CFUN?
***** Booting Zephyr OS v1.14.99-ncs1 *****
Flash region		Domain		Permissions
00 0x00000 0x08000 	Secure		rwxl
01 0x08000 0x10000 	Non-Secure	rwxl
02 0x10000 0x18000 	Non-Secure	rwxl
03 0x18000 0x20000 	Non-Secure	rwxl
04 0x20000 0x28000 	Non-Secure	rwxl
05 0x28000 0x30000 	Non-Secure	rwxl
06 0x30000 0x38000 	Non-Secure	rwxl
07 0x38000 0x40000 	Non-Secure	rwxl
08 0x40000 0x48000 	Non-Secure	rwxl
09 0x48000 0x50000 	Non-Secure	rwxl
10 0x50000 0x58000 	Non-Secure	rwxl
11 0x58000 0x60000 	Non-Secure	rwxl
12 0x60000 0x68000 	Non-Secure	rwxl
13 0x68000 0x70000 	Non-Secure	rwxl
14 0x70000 0x78000 	Non-Secure	rwxl
15 0x78000 0x80000 	Non-Secure	rwxl
16 0x80000 0x88000 	Non-Secure	rwxl
17 0x88000 0x90000 	Non-Secure	rwxl
18 0x90000 0x98000 	Non-Secure	rwxl
19 0x98000 0xa0000 	Non-Secure	rwxl
20 0xa0000 0xa8000 	Non-Secure	rwxl
21 0xa8000 0xb0000 	Non-Secure	rwxl
22 0xb0000 0xb8000 	Non-Secure	rwxl
23 0xb8000 0xc0000 	Non-Secure	rwxl
24 0xc0000 0xc8000 	Non-Secure	rwxl
25 0xc8000 0xd0000 	Non-Secure	rwxl
26 0xd0000 0xd8000 	Non-Secure	rwxl
27 0xd8000 0xe0000 	Non-Secure	rwxl
28 0xe0000 0xe8000 	Non-Secure	rwxl
29 0xe8000 0xf0000 	Non-Secure	rwxl
30 0xf0000 0xf8000 	Non-Secure	rwxl
31 0xf8000 0x100000 	Non-Secure	rwxl

SRAM region		Domain		Permissions
00 0x00000 0x02000	Secure		rwxl
01 0x02000 0x04000	Secure		rwxl
02 0x04000 0x06000	Secure		rwxl
03 0x06000 0x08000	Secure		rwxl
04 0x08000 0x0a000	Secure		rwxl
05 0x0a000 0x0c000	Secure		rwxl
06 0x0c000 0x0e000	Secure		rwxl
07 0x0e000 0x10000	Secure		rwxl
08 0x10000 0x12000	Non-Secure	rwxl
09 0x12000 0x14000	Non-Secure	rwxl
10 0x14000 0x16000	Non-Secure	rwxl
11 0x16000 0x18000	Non-Secure	rwxl
12 0x18000 0x1a000	Non-Secure	rwxl
13 0x1a000 0x1c000	Non-Secure	rwxl
14 0x1c000 0x1e000	Non-Secure	rwxl
15 0x1e000 0x20000	Non-Secure	rwxl
16 0x20000 0x22000	Non-Secure	rwxl
17 0x22000 0x24000	Non-Secure	rwxl
18 0x24000 0x26000	Non-Secure	rwxl
19 0x26000 0x28000	Non-Secure	rwxl
20 0x28000 0x2a000	Non-Secure	rwxl
21 0x2a000 0x2c000	Non-Secure	rwxl
22 0x2c000 0x2e000	Non-Secure	rwxl
23 0x2e000 0x30000	Non-Secure	rwxl
24 0x30000 0x32000	Non-Secure	rwxl
25 0x32000 0x34000	Non-Secure	rwxl
26 0x34000 0x36000	Non-Secure	rwxl
27 0x36000 0x38000	Non-Secure	rwxl
28 0x38000 0x3a000	Non-Secure	rwxl
29 0x3a000 0x3c000	Non-Secure	rwxl
30 0x3c000 0x3e000	Non-Secure	rwxl
31 0x3e000 0x40000	Non-Secure	rwxl

Peripheral		Domain		Status
00 NRF_P0		Non-Secure	OK
01 NRF_CLOCK		Non-Secure	OK
02 NRF_RTC1		Non-Secure	OK
03 NRF_NVMC		Non-Secure	OK
04 NRF_UARTE1		Non-Secure	OK
05 NRF_UARTE2		Secure		SKIP
06 NRF_IPC		Non-Secure	OK
07 NRF_VMC		Non-Secure	OK
08 NRF_FPU		Non-Secure	OK
09 NRF_EGU1		Non-Secure	OK
10 NRF_EGU2		Non-Secure	OK
11 NRF_TWIM2		Non-Secure	OK
12 NRF_SPIM3		Non-Secure	OK
13 NRF_TIMER0		Non-Secure	OK
14 NRF_TIMER1		Non-Secure	OK
15 NRF_TIMER2		Non-Secure	OK
16 NRF_SAADC		Non-Secure	OK
17 NRF_GPIOTE1		Non-Secure	OK

SPM: NS image at 0x8000
SPM: NS MSP at 0x200236f8
SPM: NS reset vector at 0xa5ed
SPM: prepare to jump to Non-Secure image.
***** Booting Zephyr OS v1.14.99-ncs1 *****
The AT host sample started
AT+CFUN?
+CFUN: 4
OK
AT+CFUN=1
OK
AT+CFUN?
+CFUN: 1
OK
AT+CGSN=1
+CGSN: "352656100319584"
OK
AT+CGMI
Nordic Semiconductor ASA
OK
AT+CGMM
nRF9160-SICA
OK
AT+CGMR
mfw_nrf9160_0.7.0-29.alpha
OK
AT+CEMODE?
+CEMODE: 0
OK
AT%XCBAND=?
%XCBAND: (1,2,3,4,5,8,12,13,17,20,25,26,28,66)
OK
AT+CMEE?
+CMEE: 0
OK
AT+CMEE=1
OK
AT+CNEC?
+CNEC: 0
OK
AT+CNEC=24
OK
AT+CGEREP?
+CGEREP: 0,0
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","","",0,0
OK
AT+CGACT?
+CGACT: 0,0
OK
AT+CGEREP=1
OK
AT+CIND=1,1,1
OK
AT+CEREG=2
OK
AT+CEREG?
+CEREG: 2,2,"4FDD","00041421",9
OK
AT%CESQ=1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,53
OK
AT%XSIM=1
OK
AT%XSIM?
%XSIM: 1
OK
AT+CPIN?
+CPIN: READY
OK
AT+CPINR="SIM PIN"
+CPINR: "SIM PIN",3
OK
AT+CIMI
293400115887288
OK
+CGEV: ME PDN ACT 0,0
AT+CGDCONT?
+CNEC_ESM: 50,0
+CEREG: 1,"4FDD","00041421",9
+CIND: "service",1
+CGDCONT: 0,"IP","internet.simobil.si","46.122.3.71",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
%CESQ: 48,2
+CEREG: 1,"4FDD","00041420",9
AT+COPS=3,2
OK
AT+COPS?
+COPS: 0,2,"29340",9
OK
AT%XCBAND
%XCBAND: 20
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","internet.simobil.si","46.122.3.71",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,48
OK

Fullscreen output3_nonworking_board.txt Download

***** Booting Zephyr OS v1.14.99-ncs1 *****
Flash region		Domain		Permissions
00 0x00000 0x08000 	Secure		rwxl
01 0x08000 0x10000 	Non-Secure	rwxl
02 0x10000 0x18000 	Non-Secure	rwxl
03 0x18000 0x20000 	Non-Secure	rwxl
04 0x20000 0x28000 	Non-Secure	rwxl
05 0x28000 0x30000 	Non-Secure	rwxl
06 0x30000 0x38000 	Non-Secure	rwxl
07 0x38000 0x40000 	Non-Secure	rwxl
08 0x40000 0x48000 	Non-Secure	rwxl
09 0x48000 0x50000 	Non-Secure	rwxl
10 0x50000 0x58000 	Non-Secure	rwxl
11 0x58000 0x60000 	Non-Secure	rwxl
12 0x60000 0x68000 	Non-Secure	rwxl
13 0x68000 0x70000 	Non-Secure	rwxl
14 0x70000 0x78000 	Non-Secure	rwxl
15 0x78000 0x80000 	Non-Secure	rwxl
16 0x80000 0x88000 	Non-Secure	rwxl
17 0x88000 0x90000 	Non-Secure	rwxl
18 0x90000 0x98000 	Non-Secure	rwxl
19 0x98000 0xa0000 	Non-Secure	rwxl
20 0xa0000 0xa8000 	Non-Secure	rwxl
21 0xa8000 0xb0000 	Non-Secure	rwxl
22 0xb0000 0xb8000 	Non-Secure	rwxl
23 0xb8000 0xc0000 	Non-Secure	rwxl
24 0xc0000 0xc8000 	Non-Secure	rwxl
25 0xc8000 0xd0000 	Non-Secure	rwxl
26 0xd0000 0xd8000 	Non-Secure	rwxl
27 0xd8000 0xe0000 	Non-Secure	rwxl
28 0xe0000 0xe8000 	Non-Secure	rwxl
29 0xe8000 0xf0000 	Non-Secure	rwxl
30 0xf0000 0xf8000 	Non-Secure	rwxl
31 0xf8000 0x100000 	Non-Secure	rwxl

SRAM region		Domain		Permissions
00 0x00000 0x02000	Secure		rwxl
01 0x02000 0x04000	Secure		rwxl
02 0x04000 0x06000	Secure		rwxl
03 0x06000 0x08000	Secure		rwxl
04 0x08000 0x0a000	Secure		rwxl
05 0x0a000 0x0c000	Secure		rwxl
06 0x0c000 0x0e000	Secure		rwxl
07 0x0e000 0x10000	Secure		rwxl
08 0x10000 0x12000	Non-Secure	rwxl
09 0x12000 0x14000	Non-Secure	rwxl
10 0x14000 0x16000	Non-Secure	rwxl
11 0x16000 0x18000	Non-Secure	rwxl
12 0x18000 0x1a000	Non-Secure	rwxl
13 0x1a000 0x1c000	Non-Secure	rwxl
14 0x1c000 0x1e000	Non-Secure	rwxl
15 0x1e000 0x20000	Non-Secure	rwxl
16 0x20000 0x22000	Non-Secure	rwxl
17 0x22000 0x24000	Non-Secure	rwxl
18 0x24000 0x26000	Non-Secure	rwxl
19 0x26000 0x28000	Non-Secure	rwxl
20 0x28000 0x2a000	Non-Secure	rwxl
21 0x2a000 0x2c000	Non-Secure	rwxl
22 0x2c000 0x2e000	Non-Secure	rwxl
23 0x2e000 0x30000	Non-Secure	rwxl
24 0x30000 0x32000	Non-Secure	rwxl
25 0x32000 0x34000	Non-Secure	rwxl
26 0x34000 0x36000	Non-Secure	rwxl
27 0x36000 0x38000	Non-Secure	rwxl
28 0x38000 0x3a000	Non-Secure	rwxl
29 0x3a000 0x3c000	Non-Secure	rwxl
30 0x3c000 0x3e000	Non-Secure	rwxl
31 0x3e000 0x40000	Non-Secure	rwxl

Peripheral		Domain		Status
00 NRF_P0		Non-Secure	OK
01 NRF_CLOCK		Non-Secure	OK
02 NRF_RTC1		Non-Secure	OK
03 NRF_NVMC		Non-Secure	OK
04 NRF_UARTE1		Non-Secure	OK
05 NRF_UARTE2		Secure		SKIP
06 NRF_IPC		Non-Secure	OK
07 NRF_VMC		Non-Secure	OK
08 NRF_FPU		Non-Secure	OK
09 NRF_EGU1		Non-Secure	OK
10 NRF_EGU2		Non-Secure	OK
11 NRF_TWIM2		Non-Secure	OK
12 NRF_SPIM3		Non-Secure	OK
13 NRF_TIMER0		Non-Secure	OK
14 NRF_TIMER1		Non-Secure	OK
15 NRF_TIMER2		Non-Secure	OK
16 NRF_SAADC		Non-Secure	OK
17 NRF_GPIOTE1		Non-Secure	OK

SPM: NS image at 0x8000
SPM: NS MSP at 0x200236f8
SPM: NS reset vector at 0xa5ed
SPM: prepare to jump to Non-Secure image.
***** Booting Zephyr OS v1.14.99-ncs1 *****
The AT host sample started
AT+CFUN?
+CFUN: 4
OK
AT+CFUN=1
OK
AT+CFUN?
+CFUN: 1
OK
AT+CGSN=1
+CGSN: "352656100319675"
OK
AT+CGMI
Nordic Semiconductor ASA
OK
AT+CGMM
nRF9160-SICA
OK
AT+CGMR
mfw_nrf9160_0.7.0-29.alpha
OK
AT+CEMODE?
+CEMODE: 2
OK
AT%XCBAND=?
%XCBAND: (20)
OK
AT+CMEE?
+CMEE: 0
OK
AT+CMEE=1
OK
AT+CNEC?
+CNEC: 0
OK
AT+CNEC=24
OK
AT+CGEREP?
+CGEREP: 0,0
OK
AT+CGDCONT?
OK
AT+CGACT?
OK
AT+CGEREP=1
OK
AT+CIND=1,1,1
OK
AT+CEREG=2
OK
AT+CEREG?
+CEREG: 2,4,"FFFE","FFFFFFFF",7
OK
AT%CESQ=1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,255
OK
AT+CESQ
+CESQ: 99,99,255,255,255,255
OK
AT%XSIM=1
OK
AT%XSIM?
%XSIM: 1
OK
AT+CPIN?
+CPIN: READY
OK
AT+CPINR="SIM PIN"
+CPINR: "SIM PIN",3
OK
AT+CIMI
293400115887288
OK
%CESQ: 255,0
+CEREG: 2,"FFFE","FFFFFFFF",7
%CESQ: 255,0
%CESQ: 255,0
AT+CESQ
+CESQ: 99,99,255,255,255,255
OK

[Vojislav]

Both custom boars have the same firmware, just non-working is scanning just band 20, because NB-IoT is on that channel in our region. 

[Martin Lesund]

Hi Voja,

I have a suspicion that this can be related to your 'nrfjprog' version. 
We have seen that if you are not using the latest 10.2.1 version there can appear issues similar to this when flashing.

Please update the nrfjprog to the latest, and then make sure to delete everything from the application side 'nrfjprog -e' before you re-flash the application.

You are highly recommended to update to mfw v1.0.0 as well. (since you cannot go into production with an older modem firmware)

Best regards,
Martin L.

[slomusti]

Hi Martin, I have tested this with Voja, using the latest nrfjprog 10.2.1 and Jlink 6.44e and the problem persists. As outlined in the other issues, we ahve nto yet upgraded the modem firmware as we can not run code with the new firmware on our custom boards of an yet unknown reason, however we have a few working with this one.