Zigbee will not retry to join on custom board

[KKoovalsky]

Hello,

we've created a custom board with nRF52840 chip. The problem is that the device will not try to reconnect in a loop as it does normally in the examples. The function bdb_start_top_level_commissioning will not try to reconnect. The zboss stack looks like it hanged but the thing is that zboss_main_loop_iteration is called in a loop and it exits immediately.

I attach the dump:

<info> app: DRV_ZIGBEE: Starting.

<info> app: State changed: not paired

<info> app: DRV_ZIGBEE: Production config is ready

<info> zboss:  00 00 00 00 DE AD 0E 02|........

<info> zboss:  18 00 44 00 2B 08 0E 02|..D.+...

<info> zboss:  00 00 00 00 DE AD 0A 02|........

<info> zboss:  18 00 45 00 2B 08 51 02|..E.+.Q.

<info> zboss:  DE AD 0A 02 18 00 46 00|......F.

<info> zboss:  26 01 ED 04 DE AD 12 02|&.......

<info> zboss:  18 00 47 00 49 01 44 01|..G.I.D.

<info> zboss:  0A 00 00 00 0C 00 00 00|........

<info> zboss:  DE AD 0E 02 18 00 48 00|......H.

<info> zboss:  49 01 61 01 00 00 00 00|I.a.....

<info> zboss:  DE AD 0E 02 18 00 49 00|......I.

<info> zboss:  49 01 CE 03 08 00 00 00|I.......

<info> zboss:  DE AD 0E 02 18 00 4A 00|......J.

<info> zboss:  49 01 CE 03 01 00 00 00|I.......

<info> zboss:  DE AD 0E 02 18 00 4B 00|......K.

<info> zboss:  2B 08 56 02 0A 00 00 00|+.V.....

<info> zboss:  DE AD 0A 02 18 00 4C 00|......L.

<info> zboss:  2B 08 5C 02 DE AD 0A 02|+.\.....

<info> zboss:  18 00 4D 00 2B 08 AC 02|..M.+...

<info> zboss:  DE AD 12 02 18 00 4E 00|......N.

<info> zboss:  AA 01 6C 00 0A 00 00 00|..l.....

<info> zboss:  00 00 00 00 DE AD 0A 02|........

<info> zboss:  18 00 4F 00 AA 01 78 00|..O...x.

<info> zboss:  DE AD 0A 02 18 00 50 00|......P.

<info> zboss:  AA 01 32 01 DE AD 0A 02|..2.....

<info> zboss:  18 00 51 00 AA 01 54 01|..Q...T.

<info> zboss:  DE AD 0A 02 18 00 52 00|......R.

<info> zboss:  AA 01 41 01 DE AD 1E 02|..A.....

<info> zboss:  18 00 53 00 AA 01 A0 01|..S.....

<info> zboss:  02 00 00 00 00 00 00 00|........

<info> zboss:  00 00 00 00 00 00 00 00|........

<info> zboss:  00 00 00 00 DE AD 0A 02|........

<info> zboss:  18 00 54 00 AA 01 EB 01|..T.....

<info> zboss:  DE AD 0E 02 18 00 55 00|......U.

<info> zboss:  AA 01 10 02 01 00 00 00|........

<info> zboss:  DE AD 12 02 18 00 56 00|......V.

<info> zboss:  AA 01 6C 00 0A 00 00 00|..l.....

<info> zboss:  01 00 00 00 DE AD 0E 02|........

<info> zboss:  18 00 57 00 AA 01 26 01|..W...&.

<info> zboss:  02 00 00 00 DE AD 0A 02|........

<info> zboss:  18 00 58 00 AA 01 32 01|..X...2.

<info> zboss:  DE AD 12 02 18 00 59 00|......Y.

<info> zboss:  AA 01 6C 00 0A 00 00 00|..l.....

<info> zboss:  02 00 00 00 DE AD 0A 02|........

<info> zboss:  18 00 5A 00 AA 01 04 01|..Z.....

<info> zboss:  DE AD 0A 02 18 00 5B 00|......[.

<info> zboss:  AA 01 32 01 DE AD 0E 02|..2.....

<info> zboss:  18 00 5C 00 2B 08 F7 0C|..\.+...

<info> zboss:  00 00 00 00 DE AD 0E 02|........

<info> zboss:  18 00 5D 00 AA 01 5F 02|..]..._.

<info> zboss:  00 F8 FF 07 DE AD 0E 02|........

<info> zboss:  18 00 5E 00 AA 01 1B 02|..^.....

<info> zboss:  0A 00 00 00 DE AD 0E 02|........

<info> zboss:  18 00 5F 00 BC 08 EC 00|.._.....

<info> zboss:  4F 0C 00 20 DE AD 12 02|O.. ....

<info> zboss:  18 00 60 00 BC 08 15 01|..`.....

<info> zboss:  00 F8 FF 07 05 00 00 00|........

<info> zboss:  DE AD 0A 02 18 00 61 00|......a.

<info> zboss:  BC 08 22 01 DE AD 14 81|..".....

<info> zboss:  18 00 62 00 00 00 0B 0A|..b.....

<info> zboss:  03 08 AF FF FF FF FF 07|........

<info> app: DRV_ZIGBEE: App: updating local temperature attribute to 30.50 (ZCL compliant: 0x0BEA)

<info> zboss:  00 80 DE AD 12 02 22 00|......".

<info> zboss:  62 00 1A 08 62 01 01 02|b...b...

<info> zboss:  00 00 01 00 00 00 DE AD|........

<info> zboss:  12 02 22 00 63 00 1A 08|..".c...

<info> zboss:  77 01 01 02 00 00 01 00|w.......

<info> zboss:  00 00 DE AD 0A 02 BD 00|........

<info> zboss:  64 00 31 01 F8 00 DE AD|d.1.....

<info> zboss:  0A 02 DE 00 65 00 31 01|....e.1.

<info> zboss:  F8 00 DE AD 0A 02 FF 00|........

<info> zboss:  66 00 31 01 F8 00 DE AD|f.1.....

<info> zboss:  0A 02 20 01 67 00 31 01|.. .g.1.

<info> zboss:  F8 00 DE AD 0A 02 41 01|......A.

<info> zboss:  68 00 31 01 F8 00 DE AD|h.1.....

<info> zboss:  1A 02 55 01 69 00 70 00|..U.i.p.

<info> zboss:  40 03 00 00 00 00 00 00|@.......

<info> zboss:  00 00 00 00 00 00 00 00|........

<info> zboss:  00 00 DE AD 12 02 55 01|......U.

<info> zboss:  6A 00 70 00 9A 01 00 00|j.p.....

<info> zboss:  00 00 E4 FF FF FF DE AD|........

<info> zboss:  1A 02 55 01 6B 00 70 00|..U.k.p.

<info> zboss:  40 03 00 00 00 00 00 00|@.......

<info> zboss:  00 00 00 00 00 00 00 00|........

<info> zboss:  00 00 DE AD 12 02 55 01|......U.

<info> zboss:  6C 00 70 00 9A 01 00 00|l.p.....

<info> zboss:  00 00 E4 FF FF FF DE AD|........

<info> zboss:  0A 02 62 01 6D 00 31 01|..b.m.1.

<info> zboss:  F8 00 DE AD 0A 02 83 01|........

<info> zboss:  6E 00 31 01 F8 00 DE AD|n.1.....

<info> zboss:  0A 02 A4 01 6F 00 31 01|....o.1.

<info> zboss:  F8 00 DE AD 0A 02 C5 01|........

<info> zboss:  70 00 31 01 F8 00 DE AD|p.1.....

<info> zboss:  0A 02 E6 01 71 00 31 01|....q.1.

<info> zboss:  F8 00 DE AD 0A 02 07 02|........

<info> zboss:  72 00 31 01 F8 00 DE AD|r.1.....

<info> zboss:  0E 02 28 02 73 00 BC 08|..(.s...

<info> zboss:  A4 02 0A 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 74 00 BC 08|..(.t...

<info> zboss:  A6 02 01 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 75 00 BC 08|..(.u...

<info> zboss:  BB 02 00 00 00 00 DE AD|........

<info> zboss:  12 02 28 02 76 00 BC 08|..(.v...

<info> zboss:  32 03 00 00 00 00 0A 00|2.......

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  77 00 BC 08 64 03 DE AD|w...d...

<info> zboss:  0E 02 28 02 78 00 2B 08|..(.x.+.

<info> zboss:  47 05 0A 00 00 00 DE AD|G.......

<info> zboss:  0E 02 28 02 79 00 2B 08|..(.y.+.

<info> zboss:  54 05 00 00 00 00 DE AD|T.......

<info> zboss:  12 02 28 02 7A 00 2B 08|..(.z.+.

<info> zboss:  62 05 EA 00 00 00 00 00|b.......

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  7B 00 BC 08 74 03 00 00|{...t...

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  7C 00 2B 08 CE 05 DE AD||.+.....

<info> zboss:  0A 02 28 02 7D 00 48 01|..(.}.H.

<info> zboss:  23 02 DE AD 0A 02 28 02|#.....(.

<info> zboss:  7E 00 48 01 36 00 DE AD|~.H.6...

<info> zboss:  0A 02 28 02 7F 00 48 01|..(...H.

<info> zboss:  31 02 DE AD 0A 02 28 02|1.....(.

<info> zboss:  80 00 2B 08 EA 05 DE AD|..+.....

<info> zboss:  0A 02 28 02 81 00 2B 08|..(...+.

<info> zboss:  F2 05 DE AD 12 02 28 02|......(.

<info> zboss:  82 00 AA 01 6C 00 0A 00|....l...

<info> zboss:  00 00 02 00 00 00 DE AD|........

<info> zboss:  0A 02 28 02 83 00 AA 01|..(.....

<info> zboss:  04 01 DE AD 0A 02 28 02|......(.

<info> zboss:  84 00 AA 01 32 01 DE AD|....2...

<info> zboss:  0E 02 28 02 85 00 AA 01|..(.....

<info> zboss:  6D 02 00 F8 FF 07 DE AD|m.......

<info> zboss:  0E 02 28 02 86 00 AA 01|..(.....

<info> zboss:  1B 02 0A 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 87 00 BC 08|..(.....

<info> zboss:  EC 00 4F 0C 00 20 DE AD|..O.. ..

<info> zboss:  12 02 28 02 88 00 BC 08|..(.....

<info> zboss:  15 01 00 F8 FF 07 05 00|........

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  89 00 BC 08 22 01 DE AD|...."...

<info> zboss:  0A 02 28 02 8A 00 31 01|..(...1.

<info> zboss:  BA 00 DE AD 0E 02 28 02|......(.

<info> zboss:  8B 00 BC 08 A4 02 0A 00|........

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  8C 00 BC 08 A6 02 01 00|........

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  8D 00 BC 08 BB 02 00 00|........

<info> zboss:  00 00 DE AD 12 02 28 02|......(.

<info> zboss:  8E 00 BC 08 32 03 00 00|....2...

<info> zboss:  00 00 0A 00 00 00 DE AD|........

<info> zboss:  0A 02 28 02 8F 00 BC 08|..(.....

<info> zboss:  64 03 DE AD 0E 02 28 02|d.....(.

<info> zboss:  90 00 2B 08 47 05 0A 00|..+.G...

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  91 00 2B 08 54 05 00 00|..+.T...

<info> zboss:  00 00 DE AD 12 02 28 02|......(.

<info> zboss:  92 00 2B 08 62 05 EA 00|..+.b...

<info> zboss:  00 00 00 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 93 00 BC 08|..(.....

<info> zboss:  74 03 00 00 00 00 DE AD|t.......

<info> zboss:  0A 02 28 02 94 00 2B 08|..(...+.

<info> zboss:  CE 05 DE AD 0A 02 28 02|......(.

<info> zboss:  95 00 48 01 23 02 DE AD|..H.#...

<info> zboss:  0A 02 28 02 96 00 48 01|..(...H.

<info> zboss:  36 00 DE AD 0A 02 28 02|6.....(.

<info> zboss:  97 00 48 01 31 02 DE AD|..H.1...

<info> zboss:  0A 02 28 02 98 00 2B 08|..(...+.

<info> zboss:  EA 05 DE AD 0A 02 28 02|......(.

<info> zboss:  99 00 2B 08 F2 05 DE AD|..+.....

<info> zboss:  12 02 28 02 9A 00 AA 01|..(.....

<info> zboss:  6C 00 0A 00 00 00 02 00|l.......

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  9B 00 AA 01 04 01 DE AD|........

<info> zboss:  0A 02 28 02 9C 00 AA 01|..(.....

<info> zboss:  32 01 DE AD 0A 02 28 02|2.....(.

<info> zboss:  9D 00 AA 01 73 02 DE AD|....s...

<info> zboss:  12 02 28 02 9E 00 AA 01|..(.....

<info> zboss:  6C 00 0A 00 00 00 04 00|l.......

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  9F 00 AA 01 26 01 08 00|....&...

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  A0 00 AA 01 32 01 DE AD|....2...

<info> zboss:  12 02 28 02 A1 00 AA 01|..(.....

<info> zboss:  6C 00 0A 00 00 00 08 00|l.......

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  A2 00 AA 01 26 01 10 00|....&...

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

<info> zboss:  A3 00 AA 01 32 01 DE AD|....2...

<info> zboss:  12 02 28 02 A4 00 AA 01|..(.....

<info> zboss:  6C 00 0A 00 00 00 10 00|l.......

<info> zboss:  00 00 DE AD 0E 02 28 02|......(.

<info> zboss:  A5 00 2B 08 CA 01 FF FF|..+.....

<info> zboss:  FF FF DE AD 16 02 28 02|......(.

<info> zboss:  A6 00 AA 01 9B 00 03 00|........

<info> zboss:  00 00 05 00 00 00 FF FF|........

<info> zboss:  FF FF DE AD 0A 02 28 02|......(.

<info> zboss:  A7 00 AA 01 32 01 DE AD|....2...

<info> zboss:  16 02 28 02 A8 00 2B 08|..(...+.

<info> zboss:  F7 03 0A 00 00 00 FF FF|........

<info> zboss:  FF FF 05 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 A9 00 2B 08|..(...+.

<info> zboss:  EA 0C 00 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 AA 00 2B 08|..(...+.

<error> app: DRV_ZIGBEE: Failed to join network. Status: -1

<info> zboss:  F1 0C 00 00 00 00 DE AD|........

<info> zboss:  0E 02 28 02 AB 00 AA 01|..(.....

<info> zboss:  45 00 02 00 00 00 DE AD|E.......

<info> zboss:  0A 02 28 02 AC 00 2B 08|..(...+.

<info> zboss:  42 04 DE AD 0E 02 28 02|B.....(.

<info> zboss:  AD 00 2B 08 0E 02 00 00|..+.....

<info> zboss:  00 00 DE AD 0A 02 28 02|......(.

The thing is that there is no more dump. Although the device works the zboss stack will put no more dump to the log output.

I attach also the schematics with nRF52840 part.

[AndreasF]

Hi.

Which crystal are you using? What is the CL value?

Best regards,

Andreas

[KKoovalsky]

Y1: LFXTAL055595CUTT
Y2: LFXTAL009678

What do you mean by CL?

[AndreasF]

Hi.

Can we verify that the radio is working correctly?

Try the example found in examples\ble_peripheral\ble_app_hrs\pca10056

Best regards,

Andreas

[KKoovalsky]

Hello,

is there any other way to verify the radio is working correctly?

It's very hard to adapt the example code to our board as the HRS example crashes randomly.

[KKoovalsky]

Doesn't the dump show anything helpful?

[AndreasF]

Hi.

It does not show anything, I think it is captured with the wrong parameters, can you use these:

• Change library to the one inside the <InstallFolder>\external\zboss\lib\debug folder
• configure the NRF logger module sdk_config.h
• Set the trace mask to 0xC48 and trace level to 3.

Best regards,

Andreas

[KKoovalsky]

Hello,
the logs were captured with the parameters you have provided.

[AndreasF]

Hi.

I have asked for some assistance from our developer team on this issue.

In the mean time, can you verify that the radio operates as intended by flashing this hex file: radiotest.hex

Use "nrfjprog --program radiotest.hex -r" and check with nRF Connect that it advertises as "NordicRadioTest" and that you can connect to it.

Best regards,

Andreas