Dear support,
My company has purchased PCA10000 dongles, and we are now using them to test our nRF51822-based products. To do so, we are using both the Master Emulator Control Panel and a C# application linked with MasterEmulator.dll to extract further information. Both setups are working fine on our Windows 7 and 8 stations.
However, in some cases where we have to use windows XP, they both provoke a crash (cf attachment).master-control-panel-crash.png
The platform showing this issue is running windows XP SP3 32 bits, and the dongles are flashed with the firmware v10. This same platform has worked properly right after Segger 4.94j installation, but has always crashed since the subsequent reboot.
Can you please tell if windows XP is supported for these tools, and if you have any advice in this particular situation.
Many thanks,
jean-louis
EDIT : The windows event logger indicates a .NET runtime error :
Application: MasterControlPanel.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Configuration.ConfigurationErrorsException Stack: at System.Configuration.ConfigurationManager.PrepareConfigSystem() at System.Configuration.ConfigurationManager.GetSection(System.String) at System.Configuration.PrivilegedConfigurationManager.GetSection(System.String) at System.Diagnostics.DiagnosticsConfiguration.GetConfigSection() at System.Diagnostics.DiagnosticsConfiguration.Initialize() at System.Diagnostics.DiagnosticsConfiguration.get_IndentSize() at System.Diagnostics.TraceInternal.InitializeSettings() at System.Diagnostics.TraceInternal.WriteLine(System.String) at UlpbtUtils.Debugging.Entry(System.String, UlpbtUtils.LogVerbosity) at UlpbtUtils.Debugging.Entry(System.String) at LEControlPanel.frmLEControl.TestConfigFile() at LEControlPanel.frmLEControl..ctor() at LEControlPanel.Program.Main()
