nRF Mesh App does not detect Proxy node while nRF Connect does.

[Gre]

I am trying to implement nRF52 Light Switch Proxy Server in nRF52832 boards. Everything works fine on behalf of board and it prints the Device UUID as well. Although I can observer Mesh Proxy Service in nRF Connect, no proxy nodes are detected by nRF Mesh app. I have tried the same of Android Phone as well as an iPhone.

Can someone please help me through this?

[Bjørn Kvaale]

Have you tried either clearing the Bluetooth cache or restarting your phone? Normally this issue is related to that. Which version of nRF Mesh are you currently using?

[Gre]

Yes, even after factory reset it is not detected by nRF Mesh app. On the other hand, nRF connect shows Mesh Proxy Service <1828>.

I am using Android version 5.0.2 and iOS version 11.4.1.

[Bjørn Kvaale]

Which nRF Mesh version are you using?

[Gre]

Version 2.2.0 sir.

[Gre]

Initially it was being detected (on and off) and I've configured my devices for about half a dozen times. But now it is not being detected at all. What I've observed that app detects when I use a new board but it does not detect them when they've been connected to once or twice. (but that should not be an issue as I've tried new phones and factory reset the previous phones as well.)

Debugger outputs are normal:

<t:          0>, main.c,  372, ----- BLE Mesh Light Switch Proxy Server Demo -----
<t:        537>, main.c,  298, Initializing and adding models
<t:        587>, main.c,  418, Device UUID : 005955AA000000004370AF64E52D2A66

I'm using Segger Embedded Studio.

Connecting and disconnecting with nRF Connect app gives the following output

<t:          0>, main.c,  372, ----- BLE Mesh Light Switch Proxy Server Demo -----
<t:        537>, main.c,  298, Initializing and adding models
<t:        587>, main.c,  418, Device UUID : 005955AA000000004370AF64E52D2A66
<t:   14151513>, main.c,  238, Successfully updated connection parameters
<t:   14151516>, proxy.c,  575, Connected
<t:   14629498>, proxy.c,  602, TX ready
<t:   14635883>, proxy.c,  615, TX complete
<t:   14803631>, proxy.c,  591, Disconnected

[Gre]

Sorry I just realized it is version 3.1.0.

[Bjørn Kvaale]

Ok, so you are using the Mesh SDK v3.1.0, but which version of the nRF Mesh smartphone app are you using? Android or iOS? On my iPhone, I am using v1.0.4.