I am trying to update the firmware on the nRF9160 using the Programmer application on Mac. The Programmer does not seems to be able to connect (the switch is set to nR91 on PROG/DEBUG).
Programmer says the following:
2019-08-06T10:07:06.627Z INFO Application data folder: /Users/eirikstephansen/Library/Application Support/nrfconnect/pc-nrfconnect-programmer
2019-08-06T10:07:06.787Z DEBUG App pc-nrfconnect-programmer v1.2.1 official
2019-08-06T10:07:06.787Z DEBUG App path: /Users/eirikstephansen/.nrfconnect-apps/node_modules/pc-nrfconnect-programmer
2019-08-06T10:07:06.787Z DEBUG nRFConnect 3.0.0 is supported by the app (^3.0.0)
2019-08-06T10:07:06.787Z DEBUG nRFConnect path: /Applications/nRF Connect.app/Contents/Resources/app.asar
2019-08-06T10:07:06.787Z DEBUG HomeDir: /Users/eirikstephansen
2019-08-06T10:07:06.787Z DEBUG TmpDir: /var/folders/cp/527wh5t90fs55jzdh15hxgxr0000gn/T/
2019-08-06T10:07:06.839Z VERBOSE Could not fetch serial number for serial port at /dev/tty.SOC
2019-08-06T10:07:06.839Z VERBOSE Could not fetch serial number for serial port at /dev/tty.MALS
2019-08-06T10:07:06.839Z VERBOSE Could not fetch serial number for serial port at /dev/tty.Bluetooth-Incoming-Port
2019-08-06T10:07:06.839Z VERBOSE Could not fetch serial number for serial port at /dev/tty.ESIPhone-WirelessiAP
2019-08-06T10:07:06.839Z VERBOSE Could not fetch serial number for serial port at /dev/tty.EiriksAirPods-Wirelessi-1
2019-08-06T10:07:06.839Z ERROR Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotOpenDLL (0x7)
Lowlevel error: JLINKARM_DLL_NOT_FOUND (ffffff9c)
2019-08-06T10:08:32.152Z INFO Generating system report...
2019-08-06T10:08:32.328Z INFO System report: /Users/eirikstephansen/Library/Application Support/nrfconnect/pc-nrfconnect-programmer/nrfconnect-system-report-2019-08-06T10-08-32.152Z.txt
2019-08-06T10:08:49.962Z ERROR Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device.
The following information is generated in the system report:
# nRFConnect System Report - 2019-08-06T10-08-32.152Z
- System: Apple Inc. MacBookPro13,3
- BIOS: Apple Inc.
- CPU: 1 x Intel
Core
i7-6920HQ 2.90 GHz 8 cores (4 physical)
- Memory: 196.8 MB free of 16 GB total
- Filesystem: /dev/disk1s1 (HFS) 931.5 GB 91.6% used
- OS: Mac OS X (10.14.6) darwin x64
- Versions
- kernel: 18.7.0
- git: 2.20.1
- node: 8.9.3
- python: 2.7.10
- python3:
- Connected devices:
- /dev/tty.usbmodem0009600630793: 000960063079 PCA10090
Any suggestions on how to proceed?