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  • Case ID: 235005
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Add LTE Device takes too long

Duy

Dear Nordic Support,

I just got my Thingy:91 and I followed your Getting started guide. I registered the SIM card successfully but whenever I reached this step, it always tells me to keep waiting.

I leave in Vietnam. Can you help me with this issue?

Thank you and best regards,

        Duy

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  • +1

    Chao Duy, 

    I assume that you were using the iBasis SIM card that included in the Thingy91 Kit ? 

    Where do you locate ? Sai gon ? 

    Most likely that the iBasis SIM has no coverage in Vietnam. You can have a look at the list here. 

    I think you would need to find a local 5G SIM to test. 
    As far as I know Viettel started to support NB-IOT in Vietnam. You may want to contact them to get a test SIM card. But I heard that they have very little coverage. 

    To switch to NB-IOT you can have a look here.

Reply
  • +1

    Chao Duy, 

    I assume that you were using the iBasis SIM card that included in the Thingy91 Kit ? 

    Where do you locate ? Sai gon ? 

    Most likely that the iBasis SIM has no coverage in Vietnam. You can have a look at the list here. 

    I think you would need to find a local 5G SIM to test. 
    As far as I know Viettel started to support NB-IOT in Vietnam. You may want to contact them to get a test SIM card. But I heard that they have very little coverage. 

    To switch to NB-IOT you can have a look here.

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