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Problem adding Thingy:91 in the nRF Cloud

Hello,
I try to add a Thingy:91 to the nRF Cloud after I received it today. The sim card got's activated without a problem. When I try to key in my IMEI and the Pin which is printed on the label I receive this error: "There was an error adding your device. It wasn't found. Is it connected?"
How to solve this and add the device to my account?
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0 T1mS_ over 5 years ago in reply to Heidi-Irene Harvey Sollie

Right after the flashing I get a red LED from the thingy:91. after turning it off and on again I get nothing. No error, no serial output at all.
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+1 Heidi-Irene Harvey Sollie over 5 years ago in reply to T1mS_

Hi, sorry, could you try flashing the NB-IoT version instead.

thingy91_nbiot_legacy_pco_v0.2.2.hex
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0 T1mS_ over 5 years ago in reply to Heidi-Irene Harvey Sollie
This is the output, same error:
2019-09-04T12:15:16.465Z INFO Application data folder: C:\Users\TimSahr\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2019-09-04T12:15:16.524Z DEBUG App pc-nrfconnect-linkmonitor v1.1.0 official
2019-09-04T12:15:16.524Z DEBUG App path: C:\Users\TimSahr\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2019-09-04T12:15:16.525Z DEBUG nRFConnect 3.1.0 is supported by the app (^3.0.0)
2019-09-04T12:15:16.525Z DEBUG nRFConnect path: C:\Users\TimSahr\AppData\Local\Programs\nrfconnect\resources\app.asar
2019-09-04T12:15:16.525Z DEBUG HomeDir: C:\Users\TimSahr
2019-09-04T12:15:16.525Z DEBUG TmpDir: C:\Users\TimSahr\AppData\Local\Temp
2019-09-04T12:15:20.568Z INFO Modem port is opened
2019-09-04T12:15:20.572Z DEBUG modem << 02 0x10000 0x18000 \x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:15:20.574Z DEBUG modem << 03 0x18000 0x20000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.575Z DEBUG modem << 04 0x20000 0x28000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.576Z DEBUG modem << 05 0x28000 0x30000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.577Z DEBUG modem << 06 0x30000 0x38000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.580Z DEBUG modem >> AT+CFUN?\x0D\x0A
2019-09-04T12:15:20.598Z DEBUG modem << 07 0x38000 0x40000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.600Z DEBUG modem << 08 0x40000 0x48000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.601Z DEBUG modem << 09 0x48000 0x50000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.605Z DEBUG modem << 10 0x50000 0x58000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.607Z DEBUG modem << 11 0x58000 0x60000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.608Z DEBUG modem << 12 0x60000 0x68000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.609Z DEBUG modem << 13 0x68000 0x70000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.610Z DEBUG modem << 14 0x70000 0x78000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.613Z DEBUG modem << 15 0x78000 0x80000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.614Z DEBUG modem << 16 0x80000 0x88000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.616Z DEBUG modem << 17 0x88000 0x90000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.617Z DEBUG modem << 18 0x90000 0x98000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.618Z DEBUG modem << 19 0x98000 0xa0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.619Z DEBUG modem << 20 0xa0000 0xa8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.621Z DEBUG modem << 21 0xa8000 0xb0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.622Z DEBUG modem << 22 0xb0000 0xb8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.623Z DEBUG modem << 23 0xb8000 0xc0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.625Z DEBUG modem << 24 0xc0000 0xc8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.627Z DEBUG modem << 25 0xc8000 0xd0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.628Z DEBUG modem << 26 0xd0000 0xd8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.629Z DEBUG modem << 27 0xd8000 0xe0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.630Z DEBUG modem << 28 0xe0000 0xe8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.631Z DEBUG modem << 29 0xe8000 0xf0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:15:20.634Z DEBUG modem << 30 0xf0000 0xf8000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:15:20.643Z DEBUG modem << +CFUN: 1\x0D\x0A
2019-09-04T12:15:20.645Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.661Z DEBUG modem >> AT+CGSN=1\x0D\x0A
2019-09-04T12:15:20.668Z DEBUG modem << +CGSN: "352656100443962"\x0D
2019-09-04T12:15:20.671Z DEBUG modem << \x0A
2019-09-04T12:15:20.672Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.675Z DEBUG modem >> AT+CGMI\x0D\x0A
2019-09-04T12:15:20.681Z DEBUG modem << Nordic Semiconductor ASA\x0D
2019-09-04T12:15:20.686Z DEBUG modem << \x0A
2019-09-04T12:15:20.688Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.691Z DEBUG modem >> AT+CGMM\x0D\x0A
2019-09-04T12:15:20.696Z DEBUG modem << nRF9160-SICA\x0D\x0A
2019-09-04T12:15:20.697Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.702Z DEBUG modem >> AT+CGMR\x0D\x0A
2019-09-04T12:15:20.707Z DEBUG modem << mfw_nrf9160_1.0.0\x0D
2019-09-04T12:15:20.709Z DEBUG modem << \x0A
2019-09-04T12:15:20.711Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.712Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100443962
2019-09-04T12:15:20.713Z DEBUG modem >> AT+CEMODE?\x0D\x0A
2019-09-04T12:15:20.720Z DEBUG modem << +CEMODE: 0\x0D
2019-09-04T12:15:20.724Z DEBUG modem << \x0A
2019-09-04T12:15:20.726Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.739Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
2019-09-04T12:15:20.746Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)\x0D\x0A
2019-09-04T12:15:20.747Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.759Z DEBUG modem >> AT+CMEE?\x0D\x0A
2019-09-04T12:15:20.763Z DEBUG modem << +CMEE: 0\x0D
2019-09-04T12:15:20.764Z DEBUG modem << \x0A
2019-09-04T12:15:20.765Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.769Z DEBUG modem >> AT+CMEE=1\x0D\x0A
2019-09-04T12:15:20.773Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.776Z DEBUG modem >> AT+CNEC?\x0D\x0A
2019-09-04T12:15:20.780Z DEBUG modem << +CNEC: 0\x0D
2019-09-04T12:15:20.782Z DEBUG modem << \x0A
2019-09-04T12:15:20.783Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.788Z DEBUG modem >> AT+CNEC=24\x0D\x0A
2019-09-04T12:15:20.792Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.794Z DEBUG modem >> AT+CGEREP?\x0D\x0A
2019-09-04T12:15:20.799Z DEBUG modem << +CGEREP: 0,0\x0D
2019-09-04T12:15:20.804Z DEBUG modem << \x0A
2019-09-04T12:15:20.805Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.808Z DEBUG modem >> AT+CGDCONT?\x0D\x0A
2019-09-04T12:15:20.812Z DEBUG modem << OK\x0D\x0A
2019-09-04T12:15:20.815Z DEBUG modem >> AT+CGACT?\x0D\x0A
2019-09-04T12:15:20.821Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.823Z DEBUG modem >> AT+CGEREP=1\x0D\x0A
2019-09-04T12:15:20.827Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.830Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
2019-09-04T12:15:20.836Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.839Z DEBUG modem >> AT+CEREG=2\x0D\x0A
2019-09-04T12:15:20.842Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.845Z DEBUG modem >> AT+CEREG?\x0D\x0A
2019-09-04T12:15:20.852Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",9\x0D
2019-09-04T12:15:20.854Z DEBUG modem << \x0A
2019-09-04T12:15:20.855Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.861Z DEBUG modem >> AT%CESQ=1\x0D\x0A
2019-09-04T12:15:20.865Z DEBUG modem << OK\x0D
2019-09-04T12:15:20.871Z DEBUG modem >> AT+CESQ\x0D\x0A
2019-09-04T12:15:20.877Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D\x0A
2019-09-04T12:15:20.886Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.892Z DEBUG modem >> AT%XSIM=1\x0D\x0A
2019-09-04T12:15:20.895Z DEBUG modem << OK\x0D\x0A
2019-09-04T12:15:20.898Z DEBUG modem >> AT%XSIM?\x0D\x0A
2019-09-04T12:15:20.906Z DEBUG modem << %XSIM: 1\x0D
2019-09-04T12:15:20.908Z DEBUG modem << \x0A
2019-09-04T12:15:20.910Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.921Z DEBUG modem >> AT+CPIN?\x0D\x0A
2019-09-04T12:15:20.926Z DEBUG modem << +CPIN: READY\x0D
2019-09-04T12:15:20.928Z DEBUG modem << \x0A
2019-09-04T12:15:20.929Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.938Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2019-09-04T12:15:20.954Z DEBUG modem << +CPINR: "SIM PIN",3\x0D
2019-09-04T12:15:20.957Z DEBUG modem << \x0A
2019-09-04T12:15:20.959Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.963Z DEBUG modem >> AT+CIMI\x0D\x0A
2019-09-04T12:15:20.970Z DEBUG modem << 901405101052347\x0D
2019-09-04T12:15:20.971Z DEBUG modem << \x0A
2019-09-04T12:15:20.973Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:20.974Z INFO IMSIdentity: 901405101052347
2019-09-04T12:15:28.383Z INFO Modem port is closed
2019-09-04T12:15:31.964Z INFO Modem port is opened
2019-09-04T12:15:31.968Z DEBUG modem >> AT+CFUN?\x0D\x0A
2019-09-04T12:15:31.973Z DEBUG modem << +CFUN: 1\x0D
2019-09-04T12:15:31.979Z DEBUG modem << \x0A
2019-09-04T12:15:31.980Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:31.985Z DEBUG modem >> AT+CGSN=1\x0D\x0A
2019-09-04T12:15:31.990Z DEBUG modem << +CGSN: "352656100443962"\x0D\x0A
2019-09-04T12:15:31.998Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.001Z DEBUG modem >> AT+CGMI\x0D\x0A
2019-09-04T12:15:32.007Z DEBUG modem << Nordic Semiconductor ASA\x0D\x0A
2019-09-04T12:15:32.013Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.017Z DEBUG modem >> AT+CGMM\x0D\x0A
2019-09-04T12:15:32.021Z DEBUG modem << nRF9160-SICA\x0D\x0A
2019-09-04T12:15:32.023Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.029Z DEBUG modem >> AT+CGMR\x0D\x0A
2019-09-04T12:15:32.035Z DEBUG modem << mfw_nrf9160_1.0.0\x0D
2019-09-04T12:15:32.037Z DEBUG modem << \x0A
2019-09-04T12:15:32.038Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.039Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100443962
2019-09-04T12:15:32.046Z DEBUG modem >> AT+CEMODE?\x0D\x0A
2019-09-04T12:15:32.051Z DEBUG modem << +CEMODE: 0\x0D\x0A
2019-09-04T12:15:32.052Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.057Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
2019-09-04T12:15:32.064Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)\x0D
2019-09-04T12:15:32.066Z DEBUG modem << \x0A
2019-09-04T12:15:32.067Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.070Z DEBUG modem >> AT+CMEE?\x0D\x0A
2019-09-04T12:15:32.079Z DEBUG modem << +CMEE: 1\x0D
2019-09-04T12:15:32.081Z DEBUG modem << \x0A
2019-09-04T12:15:32.082Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.085Z DEBUG modem >> AT+CNEC?\x0D\x0A
2019-09-04T12:15:32.089Z DEBUG modem << +CNEC: 24\x0D
2019-09-04T12:15:32.091Z DEBUG modem << \x0A
2019-09-04T12:15:32.092Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.098Z DEBUG modem >> AT+CGEREP?\x0D\x0A
2019-09-04T12:15:32.103Z DEBUG modem << +CGEREP: 1,0\x0D\x0A
2019-09-04T12:15:32.105Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.113Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
2019-09-04T12:15:32.121Z DEBUG modem << OK\x0D
2019-09-04T12:15:32.123Z DEBUG modem >> AT+CEREG=2\x0D\x0A
2019-09-04T12:15:32.132Z DEBUG modem << OK\x0D
2019-09-04T12:15:32.136Z DEBUG modem >> AT+CEREG?\x0D\x0A
2019-09-04T12:15:32.147Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",9\x0D
2019-09-04T12:15:32.150Z DEBUG modem << \x0A
2019-09-04T12:15:32.152Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.165Z DEBUG modem >> AT%CESQ=1\x0D\x0A
2019-09-04T12:15:32.169Z DEBUG modem << OK\x0D
2019-09-04T12:15:32.173Z DEBUG modem >> AT+CESQ\x0D\x0A
2019-09-04T12:15:32.183Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D
2019-09-04T12:15:32.199Z DEBUG modem << \x0A
2019-09-04T12:15:32.200Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.204Z DEBUG modem >> AT%XSIM=1\x0D\x0A
2019-09-04T12:15:32.207Z DEBUG modem << OK\x0D
2019-09-04T12:15:32.214Z DEBUG modem >> AT%XSIM?\x0D\x0A
2019-09-04T12:15:32.218Z DEBUG modem << %XSIM: 1\x0D
2019-09-04T12:15:32.220Z DEBUG modem << \x0A
2019-09-04T12:15:32.220Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.223Z DEBUG modem >> AT+CPIN?\x0D\x0A
2019-09-04T12:15:32.231Z DEBUG modem << +CPIN: READY\x0D
2019-09-04T12:15:32.232Z DEBUG modem << \x0A
2019-09-04T12:15:32.233Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.238Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2019-09-04T12:15:32.251Z DEBUG modem << +CPINR: "SIM PIN",3\x0D\x0A
2019-09-04T12:15:32.252Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.255Z DEBUG modem >> AT+CIMI\x0D\x0A
2019-09-04T12:15:32.264Z DEBUG modem << 901405101052347\x0D
2019-09-04T12:15:32.265Z DEBUG modem << \x0A
2019-09-04T12:15:32.266Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:32.267Z INFO IMSIdentity: 901405101052347
2019-09-04T12:15:34.711Z DEBUG modem >> AT+CFUN?\x0D\x0A
2019-09-04T12:15:34.717Z DEBUG modem << +CFUN: 1\x0D
2019-09-04T12:15:34.724Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.725Z DEBUG modem >> AT+CGSN=1\x0D\x0A
2019-09-04T12:15:34.733Z DEBUG modem << +CGSN: "352656100443962"\x0D
2019-09-04T12:15:34.735Z DEBUG modem << \x0A
2019-09-04T12:15:34.735Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.738Z DEBUG modem >> AT+CGMI\x0D\x0A
2019-09-04T12:15:34.750Z DEBUG modem << Nordic Semiconductor ASA\x0D
2019-09-04T12:15:34.751Z DEBUG modem << \x0A
2019-09-04T12:15:34.752Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.755Z DEBUG modem >> AT+CGMM\x0D\x0A
2019-09-04T12:15:34.766Z DEBUG modem << nRF9160-SICA\x0D
2019-09-04T12:15:34.767Z DEBUG modem << \x0A
2019-09-04T12:15:34.769Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.771Z DEBUG modem >> AT+CGMR\x0D\x0A
2019-09-04T12:15:34.776Z DEBUG modem << mfw_nrf9160_1.0.0\x0D
2019-09-04T12:15:34.784Z DEBUG modem << \x0A
2019-09-04T12:15:34.784Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.785Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100443962
2019-09-04T12:15:34.788Z DEBUG modem >> AT+CEMODE?\x0D\x0A
2019-09-04T12:15:34.792Z DEBUG modem << +CEMODE: 0\x0D\x0A
2019-09-04T12:15:34.799Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.803Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
2019-09-04T12:15:34.809Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)\x0D
2019-09-04T12:15:34.818Z DEBUG modem << \x0A
2019-09-04T12:15:34.818Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.821Z DEBUG modem >> AT+CMEE?\x0D\x0A
2019-09-04T12:15:34.825Z DEBUG modem << +CMEE: 1\x0D
2019-09-04T12:15:34.833Z DEBUG modem << \x0A
2019-09-04T12:15:34.834Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.838Z DEBUG modem >> AT+CNEC?\x0D\x0A
2019-09-04T12:15:34.842Z DEBUG modem << +CNEC: 24\x0D
2019-09-04T12:15:34.849Z DEBUG modem << \x0A
2019-09-04T12:15:34.850Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.853Z DEBUG modem >> AT+CGEREP?\x0D\x0A
2019-09-04T12:15:34.857Z DEBUG modem << +CGEREP: 1,0\x0D
2019-09-04T12:15:34.858Z DEBUG modem << \x0A
2019-09-04T12:15:34.859Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.867Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
2019-09-04T12:15:34.871Z DEBUG modem << OK\x0D
2019-09-04T12:15:34.874Z DEBUG modem >> AT+CEREG=2\x0D\x0A
2019-09-04T12:15:34.883Z DEBUG modem << OK\x0D
2019-09-04T12:15:34.887Z DEBUG modem >> AT+CEREG?\x0D\x0A
2019-09-04T12:15:34.893Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",9\x0D
2019-09-04T12:15:34.900Z DEBUG modem << \x0A
2019-09-04T12:15:34.902Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.907Z DEBUG modem >> AT%CESQ=1\x0D\x0A
2019-09-04T12:15:34.910Z DEBUG modem << OK\x0D
2019-09-04T12:15:34.918Z DEBUG modem >> AT+CESQ\x0D\x0A
2019-09-04T12:15:34.924Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D\x0A
2019-09-04T12:15:34.925Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.935Z DEBUG modem >> AT%XSIM=1\x0D\x0A
2019-09-04T12:15:34.942Z DEBUG modem << OK\x0D
2019-09-04T12:15:34.950Z DEBUG modem >> AT%XSIM?\x0D\x0A
2019-09-04T12:15:34.954Z DEBUG modem << %XSIM: 1\x0D\x0A
2019-09-04T12:15:34.956Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.959Z DEBUG modem >> AT+CPIN?\x0D\x0A
2019-09-04T12:15:34.966Z DEBUG modem << +CPIN: READY\x0D
2019-09-04T12:15:34.968Z DEBUG modem << \x0A
2019-09-04T12:15:34.968Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.972Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2019-09-04T12:15:34.985Z DEBUG modem << +CPINR: "SIM PIN",3\x0D
2019-09-04T12:15:34.987Z DEBUG modem << \x0A
2019-09-04T12:15:34.987Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:34.990Z DEBUG modem >> AT+CIMI\x0D\x0A
2019-09-04T12:15:34.995Z DEBUG modem << 901405101052347\x0D
2019-09-04T12:15:35.002Z DEBUG modem << \x0A
2019-09-04T12:15:35.003Z DEBUG modem << OK\x0D\x0A\x00
2019-09-04T12:15:35.004Z INFO IMSIdentity: 901405101052347
2019-09-04T12:15:59.012Z DEBUG modem << [00:00:48.072,509] \x1B[0m<dbg> lte_lc.at_handler: recv: %CESQ: 51,2\x0D
2019-09-04T12:15:59.033Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:15:59.034Z DEBUG modem << [00:00:48.079,071] \x1B[0m<dbg> lte_lc.at_handler: recv: +CEREG: 2,"D2F5","01B3850B",9\x0D\x0A
2019-09-04T12:15:59.035Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:00.948Z DEBUG modem << [00:00:50.007,019] \x1B[0m<dbg> lte_lc.at_handler: recv: +CGEV: ME PDN ACT 0,0\x0D\x0A
2019-09-04T12:16:00.955Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:00.957Z DEBUG modem << [00:00:50.014,404] \x1B[0m<dbg> lte_lc.at_handler: recv: +CNEC_ESM: 50,0\x0D\x0A
2019-09-04T12:16:00.958Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:00.962Z DEBUG modem << [00:00:50.021,270] \x1B[0m<dbg> lte_lc.at_handler: recv: +CEREG: 5,"D2F5","01B3850B",9\x0D
2019-09-04T12:16:00.964Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:00.973Z DEBUG modem << Connected to LTE network\x0D\x0A
2019-09-04T12:16:01.342Z DEBUG modem << [00:00:50.400,299] \x1B[0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0x7688e003\x1B[0m\x0D
2019-09-04T12:16:02.157Z DEBUG modem << cloud_connect failed: -111\x0D\x0A
2019-09-04T12:16:02.164Z DEBUG modem << LTE link disconnect\x0D
2019-09-04T12:16:02.532Z DEBUG modem << Shutdown modem\x0D\x0A
2019-09-04T12:16:02.947Z DEBUG modem << ***** Booting Zephyr OS v1.14.99-ncs2 *****\x0D\x0A
2019-09-04T12:16:02.956Z DEBUG modem << Flash region\x09\x09Domain\x09\x09Permissions\x0D
2019-09-04T12:16:02.959Z DEBUG modem << 00 0x00000 0x08000 \x09Secure\x09\x09rwxl\x0D
2019-09-04T12:16:02.962Z DEBUG modem << 01 0x08000 0x10000 \x09Secure\x09\x09rwxl\x0D
2019-09-04T12:16:02.965Z DEBUG modem << 02 0x10000 0x18000 \x09Secure\x09\x09rwxl\x0D
2019-09-04T12:16:02.974Z DEBUG modem << 03 0x18000 0x20000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:02.976Z DEBUG modem << 04 0x20000 0x28000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:02.977Z DEBUG modem << 05 0x28000 0x30000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:02.978Z DEBUG modem << 06 0x30000 0x38000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:02.981Z DEBUG modem << 07 0x38000 0x40000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:02.991Z DEBUG modem << 08 0x40000 0x48000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:02.992Z DEBUG modem << 09 0x48000 0x50000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:02.993Z DEBUG modem << 10 0x50000 0x58000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:02.994Z DEBUG modem << 11 0x58000 0x60000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:02.997Z DEBUG modem << 12 0x60000 0x68000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.007Z DEBUG modem << 13 0x68000 0x70000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.009Z DEBUG modem << 14 0x70000 0x78000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.010Z DEBUG modem << 15 0x78000 0x80000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.012Z DEBUG modem << 16 0x80000 0x88000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.014Z DEBUG modem << 17 0x88000 0x90000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.024Z DEBUG modem << 18 0x90000 0x98000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.025Z DEBUG modem << 19 0x98000 0xa0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.026Z DEBUG modem << 20 0xa0000 0xa8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.028Z DEBUG modem << 21 0xa8000 0xb0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.029Z DEBUG modem << 22 0xb0000 0xb8000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.032Z DEBUG modem << 23 0xb8000 0xc0000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.042Z DEBUG modem << 24 0xc0000 0xc8000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.044Z DEBUG modem << 25 0xc8000 0xd0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.045Z DEBUG modem << 26 0xd0000 0xd8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.047Z DEBUG modem << 27 0xd8000 0xe0000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.049Z DEBUG modem << 28 0xe0000 0xe8000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.059Z DEBUG modem << 29 0xe8000 0xf0000 \x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.061Z DEBUG modem << 30 0xf0000 0xf8000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.062Z DEBUG modem << 31 0xf8000 0x100000 \x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.064Z DEBUG modem << Non-secure callable region 0 placed in flash region 2 with size 32.\x0D
2019-09-04T12:16:03.067Z DEBUG modem << SRAM region\x09\x09Domain\x09\x09Permissions\x0D
2019-09-04T12:16:03.077Z DEBUG modem << 00 0x00000 0x02000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.078Z DEBUG modem << 01 0x02000 0x04000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.079Z DEBUG modem << 02 0x04000 0x06000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.081Z DEBUG modem << 03 0x06000 0x08000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.082Z DEBUG modem << 04 0x08000 0x0a000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.092Z DEBUG modem << 05 0x0a000 0x0c000\x09Secure\x09\x09rwxl\x0D
2019-09-04T12:16:03.095Z DEBUG modem << 06 0x0c000 0x0e000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.095Z DEBUG modem << 07 0x0e000 0x10000\x09Secure\x09\x09rwxl\x0D\x0A
2019-09-04T12:16:03.096Z DEBUG modem << 08 0x10000 0x12000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.097Z DEBUG modem << 09 0x12000 0x14000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.100Z DEBUG modem << 10 0x14000 0x16000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.110Z DEBUG modem << 11 0x16000 0x18000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.111Z DEBUG modem << 12 0x18000 0x1a000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.111Z DEBUG modem << 13 0x1a000 0x1c000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.112Z DEBUG modem << 14 0x1c000 0x1e000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.115Z DEBUG modem << 15 0x1e000 0x20000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.126Z DEBUG modem << 16 0x20000 0x22000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.127Z DEBUG modem << 17 0x22000 0x24000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.129Z DEBUG modem << 18 0x24000 0x26000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.130Z DEBUG modem << 19 0x26000 0x28000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.131Z DEBUG modem << 20 0x28000 0x2a000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.142Z DEBUG modem << 21 0x2a000 0x2c000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.144Z DEBUG modem << 22 0x2c000 0x2e000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.145Z DEBUG modem << 23 0x2e000 0x30000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.146Z DEBUG modem << 24 0x30000 0x32000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.147Z DEBUG modem << 25 0x32000 0x34000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.149Z DEBUG modem << 26 0x34000 0x36000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.162Z DEBUG modem << 27 0x36000 0x38000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.163Z DEBUG modem << 28 0x38000 0x3a000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.164Z DEBUG modem << 29 0x3a000 0x3c000\x09Non-Secure\x09rwxl\x0D\x0A
2019-09-04T12:16:03.165Z DEBUG modem << 30 0x3c000 0x3e000\x09Non-Secure\x09rwxl\x0D
2019-09-04T12:16:03.166Z DEBUG modem << 31 0x3e000 0x40000\x09Non-Secure\x09rwxl\x0D\x0A\x0D\x0A
2019-09-04T12:16:03.177Z DEBUG modem << Peripheral\x09\x09Domain\x09\x09Status\x0D\x0A
2019-09-04T12:16:03.179Z DEBUG modem << 00 NRF_P0\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.179Z DEBUG modem << 01 NRF_CLOCK\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.180Z DEBUG modem << 02 NRF_RTC1\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.180Z DEBUG modem << 03 NRF_NVMC\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.182Z DEBUG modem << 04 NRF_UARTE1\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.191Z DEBUG modem << 05 NRF_UARTE2\x09\x09Secure\x09\x09SKIP\x0D\x0A
2019-09-04T12:16:03.193Z DEBUG modem << 06 NRF_TWIM2\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.194Z DEBUG modem << 07 NRF_SPIM3\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.195Z DEBUG modem << 08 NRF_TIMER0\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.196Z DEBUG modem << 09 NRF_TIMER1\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.197Z DEBUG modem << 10 NRF_TIMER2\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.198Z DEBUG modem << 11 NRF_SAADC\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.200Z DEBUG modem << 12 NRF_PWM0\x09\x09Non-Secure\x09OK\x0D
2019-09-04T12:16:03.212Z DEBUG modem << 13 NRF_PWM1\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.213Z DEBUG modem << 14 NRF_PWM2\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.213Z DEBUG modem << 15 NRF_PWM3\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.214Z DEBUG modem << 16 NRF_IPC\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.215Z DEBUG modem << 17 NRF_VMC\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.216Z DEBUG modem << 18 NRF_FPU\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.217Z DEBUG modem << 19 NRF_EGU1\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.228Z DEBUG modem << 20 NRF_EGU2\x09\x09Non-Secure\x09OK\x0D\x0A
2019-09-04T12:16:03.229Z DEBUG modem << 21 NRF_GPIOTE1\x09\x09Non-Secure\x09OK\x0D\x0A\x0D\x0A
2019-09-04T12:16:03.230Z DEBUG modem << SPM: NS image at 0x18200\x0D\x0A
2019-09-04T12:16:03.231Z DEBUG modem << SPM: NS MSP at 0x2002d5a0\x0D\x0A
2019-09-04T12:16:03.232Z DEBUG modem << SPM: NS reset vector at 0x27c41\x0D\x0A
2019-09-04T12:16:03.233Z DEBUG modem << SPM: prepare to jump to Non-Secure image.\x0D\x0A
2019-09-04T12:16:04.872Z DEBUG modem << ***** Booting Zephyr OS v1.14.99-ncs2 *****\x0D
2019-09-04T12:16:04.881Z DEBUG modem << [00:00:01.638,427] \x1B[0m<dbg> board_nonsecure.pca20035_magpio_configure: AT CMD: AT%XMODEMTRACE=0\x1B[0m\x0D
2019-09-04T12:16:04.894Z DEBUG modem << [00:00:01.648,315] \x1B[0m<dbg> board_nonsecure.pca20035_magpio_configure: AT RESP: OK\x0D\x0A
2019-09-04T12:16:04.895Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:04.916Z DEBUG modem << [00:00:01.656,188] \x1B[0m<dbg> board_nonsecure.pca20035_magpio_configure: AT CMD: AT%XMAGPIO=1,1,1,7,1,746,803,2,698,748,2,1710,2200,3,824,894,4,880,960,5,791,849,7,1574,1577\x1B[0m\x0D\x0A
2019-09-04T12:16:04.917Z DEBUG modem << [00:00:01.671,966] \x1B[0m<dbg> board_nonsecure.pca20035_magpio_configure: AT RESP: OK\x0D\x0A
2019-09-04T12:16:04.917Z DEBUG modem << \x1B[0m\x0D\x0A
2019-09-04T12:16:04.929Z DEBUG modem << [00:00:01.679,809] \x1B[0m<dbg> board_nonsecure.pca20035_magpio_configure: MAGPIO successfully configured\x1B[0m\x0D
2019-09-04T12:16:04.931Z DEBUG modem << Asset tracker started\x0D\x0A
2019-09-04T12:16:04.934Z DEBUG modem << [00:00:01.691,986] \x1B[0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100443962\x1B[0m\x0D
2019-09-04T12:16:04.946Z DEBUG modem << [00:00:01.701,049] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100443962/shadow\x1B[0m\x0D\x0A
2019-09-04T12:16:04.962Z DEBUG modem << [00:00:01.712,554] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: $aws/things/nrf-352656100443962/shadow/get/accepted\x1B[0m\x0D\x0A
2019-09-04T12:16:04.970Z DEBUG modem << [00:00:01.724,884] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100443962/shadow/get/rejected\x1B[0m\x0D
2019-09-04T12:16:04.988Z DEBUG modem << [00:00:01.737,213] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100443962/shadow/update/delta\x1B[0m\x0D\x0A
2019-09-04T12:16:05.000Z DEBUG modem << [00:00:01.749,908] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100443962/shadow/update\x1B[0m\x0D\x0A
2019-09-04T12:16:05.013Z DEBUG modem << [00:00:01.761,566] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100443962/shadow/get\x1B[0m\x0D\x0A
2019-09-04T12:16:05.014Z DEBUG modem << Connecting to LTE network. This may take several minutes.\x0D\x0A
2019-09-04T12:16:05.028Z DEBUG modem << [00:00:01.780,059] \x1B[0m<inf> lte_lc: Using legacy LTE PCO mode...\x1B[0m\x0D\x0A
0 T1mS_ over 5 years ago in reply to Heidi-Irene Harvey Sollie

Also, after going back to the at_client firmware, the certificates are gone. I have to upload them again.
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0 Heidi-Irene Harvey Sollie over 5 years ago in reply to T1mS_

Hi, it can take a while for the initial connection. Please wait at least 10 minutes and then attach the output.
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