Getting started with the Thingy:91

[Calin M]

Trying to get started with the Thingy:91

- It's connecting to NRF Cloud and reporting data.

Problems:

1. Keeps blinking blue and does not get a GPS lock. I did leave it near the window. I did hold down the button for more than 10 seconds as suggested in another post, to turn on the GPS. I'm in Vancouver, Canada and using the iBasis SIM. How would I find out if this is because my provider does not support power saving mode?

2. Is the LTE Link monitor supposed to work over USB? I connected it via USB but I get "No devices available". I did uncheck auto device port filter.

I don't have a NRF9160 DK.

Thanks!

Calin

[Calin M]

Hi Didrik Rokhaug

It's hard to get in touch with Rogers support.

Now it's stuck in a reboot loop, here's the log:

https://drive.google.com/drive/folders/1SzWjFYZxjnUnBmiNQCMwtF9f5FmqkEyB?usp=sharing

Looks like there's something wrong with the nrfcloud registration. I used a hologram SIM for a bit, now I switched back to ibasis.

I pressed the button to start the GPS search but it keeps saying I'm pressing it too soon.

Any ideas?

Thanks!

Calin

[Didrik Rokhaug]

You have to wait for the Thingy to connect to nRF Cloud before activating the GPS.

From the logs, it looks like you are having the same problems as this case:

https://devzone.nordicsemi.com/f/nordic-q-a/52208/socket-error-pollhup

Can you try to delete the Thingy from your nRF Cloud account, and register it again? (from https://devzone.nordicsemi.com/nordic/nordic-blog/b/blog/posts/thingy-91-faq)

[Calin M]

Hi Didrik,

I tested it with both the iBasis and with the hologram sim, and the GPS does not work. I understand from some other post that PSM Enabled in the log does not mean that PSM is actually enabled.

I called the local network operator (Rogers) and it's impossible to get a support person that understands the problem. This is all very new to them, and they don't care enough to provide support to roaming customers.

I wonder if  iBasis Tech Support has any insight into why PSM mode is not working on the Rogers network in Canada. Is it working anywhere in the world when roaming with an iBasis card?

Thanks,

Calin