Installing Command Line Tools 10.4.0 fails on MacOS (10.14.6)

[Pertti Kasanen]

Installing the new nRF-Command-Line-Tools_10_4_0_OSX.pkg fails on MacOS (10.14.6). The installer gets to the summary stage and displays an error "please contact the supplier".

Installing the 10.3.0 in the same way succeeds.

Pertti

[hqtk]

Thank you so much, I have been installing and uninstalling all kinds of versions to see which permutations that could work. I only have one programmer, modem is latest version and I do get a boot message in serial monitor.

Only fails when I try to flash..

Guess I'll just wait until someone fixes this upstream

[Fredrik]

I'm having the same problem, and found that flashing through the nRF Connect for desktop Programmer application works. It's not a permanent fix, but may help you get something onto your nRF91 board.

[tesc]

Hi,

From what I can tell, all of the issues mentioned thus far in this thread are due to one or more of three known issues:

• Issue with installing nRF Command Line Tools (original topic of this thread.)
• Issue with running nrfjprog on certain platforms (e.g. ERROR: nrfjprog.ini not found. Please reinstall nrfjprog.)
• Issue with connecting nRF91 to the debugger. (As seen e.g. in this DevZone answer.)

We are currently working on fixing all of those.

Regards,
Terje

[Anders Nelson]

Same problem, installer fails and the tools that do get installed will not run:

$ ./nrfjprog --reset --program /var/folders/tq/c6wwp0ks41zdg9d9w9t5y32w0000gn/T/arduino_build_392483/sketch_oct10a.ino.hex --sectorerase -f nrf52
ERROR: JLinkARM DLL load failed. Try again. If it keeps failing, please
ERROR: reinstall latest JLinkARM from Segger webpage.

I am running macOS Mojave 10.14.6.

I can use the JFlashLite app just fine.

Please let us know when the issue is resolved or a workaround is available!

[tesc]

Hi,

Does this happen only with nRF Command Line Tools v10.4.0, or does it happen with previous versions as well? Both the installer and nrfjprog should work for v10.3.0, so that is the workaround for now.

When a patched release is out I will let you know.

Regards,
Terje