Installing Command Line Tools 10.4.0 fails on MacOS (10.14.6)

[Pertti Kasanen]

Installing the new nRF-Command-Line-Tools_10_4_0_OSX.pkg fails on MacOS (10.14.6). The installer gets to the summary stage and displays an error "please contact the supplier".

Installing the 10.3.0 in the same way succeeds.

Pertti

[tesc]

Hi,

Thank you for this bug report, it is highly appreciated! We have reproduced the behavior here as well. A workaround until we have fixed the issue would be to stay at version 10.3.0 for now.

Regards,
Terje

[jeikki]

I have the same problem. I tried also the 10.3.0 and 10.2.1 but nothing works. I think you have a bigger issue here.

[tesc]

Hi,

Do you get the same error when trying to install all those versions?

Have any previous version worked on your system?

What OS are you running (with version number).

Regards,
Terje

[hqtk]

I'm getting the same error. I have managed to install 0.3.0, but when I run "west flash" I get this wonderful message:
ERROR: Installed nrfjprog is too old for the device. Please upgrade nrfjprog
ERROR: to a more recent version.
ERROR: command exited with status 2: nrfjprog --program /Users/haq/thingy91/manifest/build/zephyr/merged.hex -f NRF91 --snr 960058144 --sectorerase

I am on a mac, tested with west 0.6.0 and 0.6.3
nrfjprog version: 10.3.0
JLinkARM.dll version: 6.44e

[Pertti Kasanen]

The error messages of nrfjprog are currently so bad that it is almost funny.

"Installed nrfjprog is too old for the device. Please upgrade nrfjprog" does not really mean that the version is wrong.
It could mean that you have another programmer connected and it gets confused, or that the nRF91 you are trying to flash is not powered on. It might even mean that it does not have the modem software or boot loader installed...