Cannot connect to Thingy52

[jdevoo]

Just ordered 2 Thingy52 and could only connect to one of them. Both boxes mention 1.1.0 2019.34

I used the code from https://github.com/NordicPlayground/Nordic-Thingy52-Thingyjs on Chrome on Ubuntu. Both devices were breathing blue. One is recognized right away but not the other. Is there anything I should check before returning the defect one?

Thanks!

[AndreasF]

Hi.

Can you see that both Thingys are advertising?

Best regards,

Andreas

[jdevoo]

I followed the same procedure with both: unpack, remove rubber case, turn on; observe blue pulsing light, press connect button on web page with Chrome; pair, observe console log.

Works with one, not the other.

[AndreasF]

Hi.

You say that both devices were breathing blue.

Can you check with the nRF Connect mobile application that both devices advertises?

Best regards,

Andreas

[jdevoo]

I have a Pixel with Android 10; the app does not recognize any of the devices. I am not planning on using IFTTT or the app really. I am looking to send data to a nearby gateway.

If there's no other way to determine if a Thingy52 is defect, I will simply exchange one of the devices.

[AndreasF]

Hi.

Could you check if the Nordic Thingy application recognize the devices?

Best regards,

Andreas