nRFconnect windows application

[bhanu]

nRFconnect application logs for error

Application data folder: C:\Users\m8080930\AppData\Roaming\nrfconnect\pc-nrfconnect-ble

18:45:55.673

Validating connectivity firmware for device with serial number D7364571FC3A...

18:45:55.677

Connectivity firmware is valid.

18:45:55.677

Unsupported device with serial number 'D7364571FC3A' and traits ["serialport"]

Please let me know what is the issue?

[bhanu]

Yes it nRF52840 Dongle. 

App version: nRF Connect V3.2.0.

also dongle led stays static green

 

[Joakim Jakobsen]

What do you mean that dongle stays static green? In nRF Connect?

[bhanu]

Yes. Also I now realize the dongle is from Makerdairy based on Nordic..Might not directly work with nrfconnect

[bhanu]

Yes, Dongle LED glows green (static) after I plug in to desktop(windows) and open Nrfconnect app

[Joakim Jakobsen]

If this isn't the nRF52840 dongle, that is most likely the reason why this is not working with nRF Connect.