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Unable to activate iBASIS SIM (I Think)

I just received the Thingy 91 this morning. I've inserted the SIM have verified it on the nRF Connect for Cloud.

I cannot proceed to the next step, as the led continues to pulse blue - so I assume not connected to the network.

I am in the UK, South West London (SW15 6BF).

I assume there is no coverage here??

What are my options? If I need a different SIM, what am I looking for?

Thanks

  • Hi Øyvind,

    It's brand new out of the box. I just stuck the SIM in and hoped that it would magically work :) 

    I am sure the path is not the problem, actually. I can use mcumgr from whatever folder I am in. It sounds like it the .hex file causing the grief with mcumgr. I'll try the bin version.

    I am a complete novice as far as Nordic goes. Had the thingy:52, though. Excellent for demos.

    I'll look into a jlink programmer.

    Thanks for your help!

    Pat

  • Ok, I re-read your message and understand .. run the mcumgr command from the folder where the .bin file is located.

    This has worked, I think .. I was not sure which com port but 30 works, and 29 does not.

    C:\Users\patmo\Downloads\thingy91_fw_v0.2.3\images_dfu>mcumgr --conntype=serial --connstring=COM30 image upload thingy91_nbiot_v0.2.2.bin
    294.77 KiB / 294.77 KiB [===================================================================] 100.00% 3.12 KiB/s 1m34s
    Done

  • Hi Pat, 

    patmolloy13 said:
    It's brand new out of the box. I just stuck the SIM in and hoped that it would magically work :) 

    Yes, usually they do magically work out of the box, but sometimes the conditions for the magician is not optimized ;) LTE-M and NB-IoT are two different types of technologies. 

    patmolloy13 said:
    I am a complete novice as far as Nordic goes. Had the thingy:52, though. Excellent for demos.

      Yes, and that's what we based the Thingy:91 on. We want it to be just as excellent for demos, however, the nRF9160 is a more advanced device compared to nRF52 devices.

    patmolloy13 said:
    I'll look into a jlink programmer.

    Did you find one? Based on the following comment, it seems as though you have solved it. 

     

    patmolloy13 said:

    This has worked, I think .. I was not sure which com port but 30 works, and 29 does not.

    C:\Users\patmo\Downloads\thingy91_fw_v0.2.3\images_dfu>mcumgr --conntype=serial --connstring=COM30 image upload thingy91_nbiot_v0.2.2.bin
    294.77 KiB / 294.77 KiB [===================================================================] 100.00% 3.12 KiB/s 1m34s

     As I mentioned, one COM port is for the board controller (COM29 - does not work) and the other COM30 is for the nRF9160.

    From the initial post: 

    I cannot proceed to the next step, as the led continues to pulse blue - so I assume not connected to the network.

    Are you getting any further? If not, you may need to try with another SIM from your local NB-IoT provider.

    Let me know how it goes, and if you have any further questions, just ask :)

    Cheers!

    -Øyvind

  • Ok, I have flashed thingy91_nbiot_v0.2.2.bin to the device. But I am still getting no connection. How do I debug this best? Has the act of flashing this image definitely flashed the modem?

    1) Is there any way (via the USB port) to see any diagnostic data that might be being generated?

    2) Is there any way to verify whether the iBASIS sim has roamed (or is capable of roaming) to NB-IoT in the UK ? (London)

    Thanks

    Pat

  • patmolloy13 said:
    Has the act of flashing this image definitely flashed the modem?

    The application has been loaded, but nothing on the modem itself. In the "Thingy:91 Firmware pack" you'll find mfwnrf9160101.zip = Modem firmware, updated through nRF Connect for Desktop Programmer app. But see point 1 below first.

    patmolloy13 said:
    1) Is there any way (via the USB port) to see any diagnostic data that might be being generated?

     Yes, you can load the AT Client (thingy91_at_client_v0.2.3.bin) which will more information about the modem and network. 

    patmolloy13 said:
    2) Is there any way to verify whether the iBASIS sim has roamed (or is capable of roaming) to NB-IoT in the UK ? (London)

     iBasis does, unfortunately, not have NB-IoT support in the UK, and only limited support for LTE-M. Ref. iBasis coverage.

      

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