Hi,
I'm trying to get NRF Connect 3.3.0 connected to a nRF52 DK with a PCA10040 and get the following when I try to connect to the device:
Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.'
Error occurred when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)
I'm using Ubuntu 18.04 with JLink Version 6.52c. Attached is the log file.
I already tried disabling the MSD as suggested here www.nordicsemi.com/nRFConnectOSXfix and erased the memory as mentioned in other forum entries concerning this error message.
Thanks for helping. If you need more information, let me know.
2020-01-06T11:26:53.965Z INFO Application data folder: /.../.config/nrfconnect/pc-nrfconnect-ble 2020-01-06T11:26:54.046Z DEBUG App pc-nrfconnect-ble v2.3.2 official 2020-01-06T11:26:54.047Z DEBUG App path: /home/.../.nrfconnect-apps/node_modules/pc-nrfconnect-ble 2020-01-06T11:26:54.047Z DEBUG nRFConnect 3.3.0 is supported by the app (^3.2.0) 2020-01-06T11:26:54.047Z DEBUG nRFConnect path: /.../nrfconnect-3.3.0-x64/resources/app.asar 2020-01-06T11:26:54.047Z DEBUG HomeDir: /home/... 2020-01-06T11:26:54.047Z DEBUG TmpDir: /tmp 2020-01-06T11:26:54.120Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS1 2020-01-06T11:26:54.120Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS10 2020-01-06T11:26:54.120Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS11 2020-01-06T11:26:54.120Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS12 2020-01-06T11:26:54.120Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS13 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS14 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS15 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS16 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS17 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS18 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS19 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS2 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS20 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS21 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS22 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS23 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS24 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS25 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS26 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS27 2020-01-06T11:26:54.121Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS28 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS29 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS3 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS30 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS31 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS4 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS5 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS6 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS7 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS8 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS9 2020-01-06T11:26:54.122Z VERBOSE Could not fetch serial number for serial port at /dev/ttyS0 2020-01-06T11:26:56.044Z INFO Validating connectivity firmware for device with serial number xxx... 2020-01-06T11:26:57.079Z INFO Connectivity firmware is valid. 2020-01-06T11:26:57.080Z INFO Note: Adapters with Segger JLink debug probe requires MSD to be disabled to function properly on MacOS and Linux. Please visit www.nordicsemi.com/nRFConnectOSXfix for further instructions. 2020-01-06T11:26:57.080Z INFO Getting information from J-Link debugger... 2020-01-06T11:26:58.173Z INFO Found device type: nRF52832. J-Link firmware: J-Link OB-SAM3U128-V2-NordicSemi compiled Jan 7 2019 14:07:15. 2020-01-06T11:26:58.173Z INFO Connectivity firmware version: 4.1.1. SoftDevice API version: 3. Baud rate: 1000000. 2020-01-06T11:26:58.175Z INFO Opening adapter connected to /dev/ttyACM0 2020-01-06T11:26:59.103Z INFO Successfully opened /dev/ttyACM0. Baud rate: 1000000. Flow control: none. Parity: none. 2020-01-06T11:26:59.104Z DEBUG State change: STATE_START -> STATE_RESET 2020-01-06T11:26:59.104Z DEBUG 1 -> [N/A] type: RESERVED_5 reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0 2020-01-06T11:26:59.105Z INFO Reset performed on adapter /dev/ttyACM0 2020-01-06T11:26:59.403Z DEBUG State change: STATE_RESET -> STATE_UNINITIALIZED 2020-01-06T11:26:59.404Z DEBUG 2 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:26:59.654Z DEBUG 3 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:26:59.904Z DEBUG 4 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:27:00.154Z DEBUG 5 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:27:00.404Z DEBUG 6 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:27:00.654Z DEBUG 7 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-01-06T11:27:00.905Z DEBUG State change: STATE_UNINITIALIZED -> STATE_NO_RESPONSE 2020-01-06T11:27:00.905Z ERROR Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.' 2020-01-06T11:27:02.103Z DEBUG serial port read on port /dev/ttyACM0 aborted. 2020-01-06T11:27:02.133Z ERROR Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)