There was an error submitting your user information. This SIM cannot be activated

[AndreiZi]

Hi,

During the initialization of the SIM I have this message:

There was an error submitting your user information. This SIM cannot be activated. I am from Israel. What can you suggest.

KR,

Andrei

[Håkon Alseth]

Hi,

 

Did you try to register the SIM card from behind a corporate firewall? Could you try to activate the SIM from home (or via your phone) ?

 

Kind regards,

Håkon