Samsung phone doesn't allow some beacons

[Muthu]

Hello all,

I am running "ble_app_beacon" example code in nrf52832. when i'm using samsung and honor mobile phones the nrf Connect application is not showing the beacon, but in other phones the application is showing the beacon. I can't understand what is happening in samsung mobile please solve my problem so that the beacon in shown in all mobile phones.

[Simonr]

Hi

Can you try to disable and enable the location permissions that nRFConnect requests in the settings on the phones you're having trouble with? If this does not help, please tell me if you have made any changes to the ble_app_beacon example at all. What exact phones are not able to detect the beacon the nRFConnect app?

Best regards,

Simon

[Muthu]

Thanks for replay Simonr,

I am facing this problem in samsung(all models) mobile. We have designed our customized ble board(NRF52832), in which I have enabled LF Clock source selection for low power application, it's working and is shown in all mobile phones like redmi,moto etc.Only while using samsung and honor mobiles, we are facing this kind of problem , the beacon is not shown in nrf connect.Suppose say we have 10 beacons, these beacons are shown in nrf connect app in other mobiles, but in samsung mobile only 5 beacons are shown, the other 5 are not shown.