Samsung phone doesn't allow some beacons

[Muthu]

Hello all,

I am running "ble_app_beacon" example code in nrf52832. when i'm using samsung and honor mobile phones the nrf Connect application is not showing the beacon, but in other phones the application is showing the beacon. I can't understand what is happening in samsung mobile please solve my problem so that the beacon in shown in all mobile phones.

[Simonr]

Hi Muthu

Sorry, I got the impression that you didn't require any further assistance. I don't have any new information on this, and I still think you should contact Samsung to get their opinion on what might be happening.

Any updates from the community are, of course, welcome!

Best regards,

Simon

[Jefferson]

I think you need to determine if the problem is with the phone or your device.  If you can get 10 commercial beacons or nRF devkits and load the same code and the phone still cannot detect all 10 devices, then it is probably a phone problem.  If it is always the same beacons that can't be detected, you can try setting the address of the bad beacon to the address of a good beacon in case the phone filters out addresses for some reason.  From the TI logs you posted there were 1052 CRC error packets out of 6051 so it may be your beacon problem.  I don't know if using a crystal for LFCLK will make a difference since you are not making a connection.