Integrated Circuit Card Identifier (ICCID) not accepted by nrfcloud.com

[Tibor]

Dear Nordic team,

we would like to test nrf9160dk evaluation board with SIM cards from Sunrise (Switzerland).
The Integrated Circuit Card Identifier (ICCID) of these SIM cards has 20 digits which is not accepted by nrfcloud.com (when trying to add new SIM card).

Why is this ? According to our information Integrated Circuit Card Identifier (ICCID) can be 15-20 digits long.

What can we do ?

Best regards

Tibor

[JohnStaveley]

I would like to register my iBasis SIM with Thingy91 and https://nrfcloud.com. The ICCIS is 20 digits and the box only allows 18 digits.

The answer below "For your application, please click "Skip this step"" really doesn't explain to me how to do this as the following screen is even less obvious:

DeviceId, Pin, groups

If I can't use the first method of registering the iBasis card, what do I use for the second?!

[Øyvind]

JohnStaveley, are you following the Thingy:91 Getting Started Guide? This should provide all relevant information for you to achieve the goal.

If not, please register a new private ticket with your issue and location, and please share ICCID you are trying to register. 

Kind regards,
Øyvind

[JohnStaveley]

Thanks, I was confused as I was sent 2 sims and I think I put the wrong one in. No idea what the other one is for.