Android APP bluetooth is easy to disconnect and not connect

[minguangli]

The bluetooth of android APP is easy to disconnect (we make smart door lock products);The product is delivered to the customer. It is easy to disconnect and not connect with huawei mobile phone, or switch to huawei after connecting with apple mobile phone. What is the problem?

• Bluetooth +NB is our smart lock communication module

[awneil]

Does this have anything to do with Nordic?

Sounds like and App and/or Huawei problem?

[minguangli]

I would like to ask you to help locate the problem. Is it the problem of android or APP? Thank you

[minguangli]

1715.log2020103.zip

[Simonr]

Hi

Can you please describe your problem with a bit more detail? I'm struggling to understand what exactly you mean by this, but it could seem like the Huawei is deleting bonding information upon disconnection, while the nRF chip does not, or vice versa.

Best regards,

Simon

[minguangli]

The phone was a huawei mate9, and the APP was disconnected after a few seconds；With the iphone 6S, it's not easy to break the cord, but occasionally it does, and when it does, it's automatically connected。