Cat tracker web app question

[Calin M]

Hi there,

I was wondering how the motion pane is supposed to work in the bifravst app, it doesn't seem to be refreshing. The battery pane doesn't seem to be refreshing either..

Thanks,

Calin

[Simonr]

Hi Calin

Is your device in passive or active mode? Accelerometer data is only sent when the device is in passive mode. It might also be a problem with historic data not being set up on your account. Have you checked out the Bifravst Cat Tracker guide? You can double-check that everything is set up correctly there.

Best regards,

Simon