nRF Connect v3.3.1 appimage in Ubuntu 18.04 no Apps

[TomDavies]

I am trying to get up and running with nRF Connect SDK for nRF52 on Linux (Ubuntu 18.04.4 LTS). I am following the guide and trying to use nRF Connect for Desktop to install the Getting Started Assistant.

I have downloaded the v3.3.1 nRF Connect appimage, set it to executable and run it. I get the application loading up but the Apps page is blank. If I go to the Settings page I can select Check for Updates but nothing happens.

No errors are shown in the terminal and no errors are shown in the developer tools console (Ctrl+Shift+I).

Not sure where to go from here?

[Simon]

I am not able to reproduce your issue on my end. I've installed nRF Connect for Desktop v3.3.1 for Linux (Direct Download Link), on A VirtualBox Ubuntu 18.04 (64-bit), and after allowing executing and opening the AppImage file I am able to see and install all the apps under "APPS". To you have the exact same setup as me?

Best regards,

Simon

[TomDavies]

Hi Simon, yeah that is the same setup I have.

[Simon]

Could you try to delete everything that has to do with nrfconnect on your machine:

• The folder /home/<user>/.config/nrfconnect
• The folder /home/<user>/.nrfconnect-apps
• The folder /home/<user>/.cache/nrfconnect-updater
• The file nrfconnect331x8664.AppImage

Then install the nRF Connect for Desktop app again.

If it still doesn't work, you can install the nRF Connect SDK manually, which should show the same steps as in the Getting Started Assistant. The Getting Started Assistant is just a more structured way of following the steps and will make sure you're not missing any steps.

By the way

[TomDavies]

Tried removing and redownloading, same result unfortunately.

I tried the manual install but failed at the first hurdle, the link to the .deb file is no longer valid :(

[Simon]

Yeah, I could see that the link was broken. I will report it. It looks like 4.7-1 is not present anymore.

Instead of running:

wget http://mirrors.kernel.org/ubuntu/pool/main/d/device-tree-compiler/device-tree-compiler_1.4.7-1_amd64.deb

Try to run (4.7-3 instead of 4.7-1):

wget http://mirrors.kernel.org/ubuntu/pool/main/d/device-tree-compiler/device-tree-compiler_1.4.7-3_amd64.deb

Remember to install the dependencies first:

Regarding the issues with the nRF Connect App, I will look into it. However,
the Getting Started Assistant is actually deprecated, and the recommended
approach for installing NCS on Linux is to use the guide in the NCS documentation.

Best regards,
Simon