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  • Case ID: 248676
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Net Thingy 91 not connected to LTE in Romania. Do you have a firmware to connect through Vodafone network, which was detected but is not connected. I updated the certificate too. I'm located in Bucharest and here the signal is good.

Boby20

IMEI 352656100982084

I need your support to solve this matter urgently because we are developing a IOT solution to monitor several thousand motors - one Thingy 91 for each motor.

I can provide logs for LTE monitor but I saw some previous topics which were not finalized for Romania and Bulgaria. Is this solution working in these countries?

If yes, please provide me the right firmware to update via USB.

Best regards,

Bogdan

[email protected]

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    Hi! I can help you but I need some more information. 

     

    I can provide logs for LTE monitor but I saw some previous topics which were not finalized for Romania and Bulgaria. Is this solution working in these countries?

     I'm not sure what you mean by this, please clarify. Logs would be great to see what's going on.

    I can provide the correct file to upgrade via USB, I just need to know if you are using LTE-M or NB-IoT? And if NB-IoT, if your network supports ePCO or not. 

    Best regards,

    Heidi

  • 0 in reply to Heidi

    Hello Heidi,

    Thank you for your answer.

    In first topic I was referring to cases ID: 240211 and 246744.

    Regarding the second topic, we have only LTE, 3G and 2G in Romania, not NB-IoT. But LTE coverage is very good.

    I wrote also to iBASIS and they confirmed that they have roaming accord with Orange, not with Vodafone. 

    Thingy module tries to connect to Vodafone only and I think that this is the main problem.

    Can you make a firmware to force it in Orange - 226001 ? All connections until now were to Vodafone, but there is not roaming agreement.

    Waiting for new firmware to test it and to send you feedback.

    Fullscreen 2020-04-29T14_45_45.304Z-log.txt Download 
    2020-04-29T14:45:46.623Z INFO Application data folder: C:\Users\User\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2020-04-29T14:45:46.707Z DEBUG App pc-nrfconnect-linkmonitor v1.1.1 official
2020-04-29T14:45:46.707Z DEBUG App path: C:\Users\User\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2020-04-29T14:45:46.707Z DEBUG nRFConnect 3.3.3 is supported by the app (^3.2.0)
2020-04-29T14:45:46.707Z DEBUG nRFConnect path: C:\Users\User\AppData\Local\Programs\nrfconnect\resources\app.asar
2020-04-29T14:45:46.707Z DEBUG HomeDir: C:\Users\User
2020-04-29T14:45:46.707Z DEBUG TmpDir: C:\Users\User\AppData\Local\Temp
2020-04-29T14:46:25.317Z INFO Modem port is opened
2020-04-29T14:46:25.329Z DEBUG modem >> AT+CFUN?\x0D\x0A
2020-04-29T14:46:25.337Z DEBUG modem << +CFUN: 1\x0D
2020-04-29T14:46:25.374Z DEBUG modem << \x0A
2020-04-29T14:46:25.378Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.398Z DEBUG modem >> AT+CGSN=1\x0D\x0A
2020-04-29T14:46:25.406Z DEBUG modem << +CGSN: "352656100982084"\x0D
2020-04-29T14:46:25.413Z DEBUG modem << \x0A
2020-04-29T14:46:25.415Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.419Z DEBUG modem >> AT+CGMI\x0D\x0A
2020-04-29T14:46:25.427Z DEBUG modem << Nordic Semiconductor ASA\x0D
2020-04-29T14:46:25.436Z DEBUG modem << \x0A
2020-04-29T14:46:25.438Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.454Z DEBUG modem >> AT+CGMM\x0D\x0A
2020-04-29T14:46:25.467Z DEBUG modem << nRF9160-SICA\x0D
2020-04-29T14:46:25.471Z DEBUG modem << \x0A
2020-04-29T14:46:25.476Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.483Z DEBUG modem >> AT+CGMR\x0D\x0A
2020-04-29T14:46:25.495Z DEBUG modem << mfw_nrf9160_1.1.1\x0D\x0A
2020-04-29T14:46:25.498Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.505Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.1.1] SerNr: 352656100982084
2020-04-29T14:46:25.508Z DEBUG modem >> AT+CEMODE?\x0D\x0A
2020-04-29T14:46:25.527Z DEBUG modem << +CEMODE: 2\x0D
2020-04-29T14:46:25.531Z DEBUG modem << \x0A
2020-04-29T14:46:25.534Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.550Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
2020-04-29T14:46:25.565Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)\x0D
2020-04-29T14:46:25.567Z DEBUG modem << \x0A
2020-04-29T14:46:25.569Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.588Z DEBUG modem >> AT+CMEE?\x0D\x0A
2020-04-29T14:46:25.602Z DEBUG modem << +CMEE: 0\x0D
2020-04-29T14:46:25.604Z DEBUG modem << \x0A
2020-04-29T14:46:25.608Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.613Z DEBUG modem >> AT+CMEE=1\x0D\x0A
2020-04-29T14:46:25.617Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.620Z DEBUG modem >> AT+CNEC?\x0D\x0A
2020-04-29T14:46:25.629Z DEBUG modem << +CNEC: 0\x0D\x0A
2020-04-29T14:46:25.631Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.634Z DEBUG modem >> AT+CNEC=24\x0D\x0A
2020-04-29T14:46:25.648Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.653Z DEBUG modem >> AT+CGEREP?\x0D\x0A
2020-04-29T14:46:25.664Z DEBUG modem << +CGEREP: 0,0\x0D
2020-04-29T14:46:25.666Z DEBUG modem << \x0A
2020-04-29T14:46:25.669Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.680Z DEBUG modem >> AT+CGDCONT?\x0D\x0A
2020-04-29T14:46:25.686Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.691Z DEBUG modem >> AT+CGACT?\x0D\x0A
2020-04-29T14:46:25.697Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.700Z DEBUG modem >> AT+CGEREP=1\x0D\x0A
2020-04-29T14:46:25.707Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.713Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
2020-04-29T14:46:25.718Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.730Z DEBUG modem >> AT+CEREG=2\x0D\x0A
2020-04-29T14:46:25.746Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.751Z DEBUG modem >> AT+CEREG?\x0D\x0A
2020-04-29T14:46:25.763Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7\x0D\x0A
2020-04-29T14:46:25.765Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.778Z DEBUG modem >> AT%CESQ=1\x0D\x0A
2020-04-29T14:46:25.783Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.786Z DEBUG modem >> AT+CESQ\x0D\x0A
2020-04-29T14:46:25.794Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D
2020-04-29T14:46:25.797Z DEBUG modem << \x0A
2020-04-29T14:46:25.799Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.804Z DEBUG modem >> AT%XSIM=1\x0D\x0A
2020-04-29T14:46:25.811Z DEBUG modem << OK\x0D
2020-04-29T14:46:25.814Z DEBUG modem >> AT%XSIM?\x0D\x0A
2020-04-29T14:46:25.819Z DEBUG modem << %XSIM: 1\x0D
2020-04-29T14:46:25.821Z DEBUG modem << \x0A
2020-04-29T14:46:25.824Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.839Z DEBUG modem >> AT+CPIN?\x0D\x0A
2020-04-29T14:46:25.851Z DEBUG modem << +CPIN: READY\x0D
2020-04-29T14:46:25.854Z DEBUG modem << \x0A
2020-04-29T14:46:25.855Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.870Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2020-04-29T14:46:25.885Z DEBUG modem << +CPINR: "SIM PIN",3\x0D
2020-04-29T14:46:25.887Z DEBUG modem << \x0A
2020-04-29T14:46:25.889Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.900Z DEBUG modem >> AT+CIMI\x0D\x0A
2020-04-29T14:46:25.906Z DEBUG modem << 204080813555583\x0D
2020-04-29T14:46:25.912Z DEBUG modem << \x0A
2020-04-29T14:46:25.914Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:25.915Z INFO IMSIdentity: 204080813555583
2020-04-29T14:46:38.202Z DEBUG modem >> AT+CFUN?\x0D\x0A
2020-04-29T14:46:38.207Z DEBUG modem << +CFUN: 1\x0D
2020-04-29T14:46:38.217Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.220Z DEBUG modem >> AT+CGSN=1\x0D\x0A
2020-04-29T14:46:38.227Z DEBUG modem << +CGSN: "352656100982084"\x0D
2020-04-29T14:46:38.236Z DEBUG modem << \x0A
2020-04-29T14:46:38.238Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.242Z DEBUG modem >> AT+CGMI\x0D\x0A
2020-04-29T14:46:38.252Z DEBUG modem << Nordic Semiconductor ASA\x0D
2020-04-29T14:46:38.255Z DEBUG modem << \x0A
2020-04-29T14:46:38.256Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.260Z DEBUG modem >> AT+CGMM\x0D\x0A
2020-04-29T14:46:38.271Z DEBUG modem << nRF9160-SICA\x0D
2020-04-29T14:46:38.273Z DEBUG modem << \x0A
2020-04-29T14:46:38.275Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.278Z DEBUG modem >> AT+CGMR\x0D\x0A
2020-04-29T14:46:38.285Z DEBUG modem << mfw_nrf9160_1.1.1\x0D
2020-04-29T14:46:38.287Z DEBUG modem << \x0A
2020-04-29T14:46:38.288Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.289Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.1.1] SerNr: 352656100982084
2020-04-29T14:46:38.291Z DEBUG modem >> AT+CEMODE?\x0D\x0A
2020-04-29T14:46:38.300Z DEBUG modem << +CEMODE: 2\x0D\x0A
2020-04-29T14:46:38.302Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.309Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
2020-04-29T14:46:38.317Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)\x0D
2020-04-29T14:46:38.320Z DEBUG modem << \x0A
2020-04-29T14:46:38.321Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.325Z DEBUG modem >> AT+CMEE?\x0D\x0A
2020-04-29T14:46:38.334Z DEBUG modem << +CMEE: 1\x0D
2020-04-29T14:46:38.336Z DEBUG modem << \x0A
2020-04-29T14:46:38.337Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.340Z DEBUG modem >> AT+CNEC?\x0D\x0A
2020-04-29T14:46:38.346Z DEBUG modem << +CNEC: 24\x0D\x0A
2020-04-29T14:46:38.347Z DEBUG modem << OK\x0D
2020-04-29T14:46:38.352Z DEBUG modem >> AT+CGEREP?\x0D\x0A
2020-04-29T14:46:38.358Z DEBUG modem << +CGEREP: 1,0\x0D
2020-04-29T14:46:38.360Z DEBUG modem << \x0A
2020-04-29T14:46:38.362Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.369Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
2020-04-29T14:46:38.374Z DEBUG modem << OK\x0D
2020-04-29T14:46:38.377Z DEBUG modem >> AT+CEREG=2\x0D\x0A
2020-04-29T14:46:38.384Z DEBUG modem << OK\x0D
2020-04-29T14:46:38.387Z DEBUG modem >> AT+CEREG?\x0D\x0A
2020-04-29T14:46:38.394Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7\x0D
2020-04-29T14:46:38.405Z DEBUG modem << \x0A
2020-04-29T14:46:38.406Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.410Z DEBUG modem >> AT%CESQ=1\x0D\x0A
2020-04-29T14:46:38.418Z DEBUG modem << OK\x0D
2020-04-29T14:46:38.421Z DEBUG modem >> AT+CESQ\x0D\x0A
2020-04-29T14:46:38.427Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D
2020-04-29T14:46:38.434Z DEBUG modem << \x0A
2020-04-29T14:46:38.436Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.440Z DEBUG modem >> AT%XSIM=1\x0D\x0A
2020-04-29T14:46:38.450Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.453Z DEBUG modem >> AT%XSIM?\x0D\x0A
2020-04-29T14:46:38.457Z DEBUG modem << %XSIM: 1\x0D
2020-04-29T14:46:38.459Z DEBUG modem << \x0A
2020-04-29T14:46:38.461Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.470Z DEBUG modem >> AT+CPIN?\x0D\x0A
2020-04-29T14:46:38.477Z DEBUG modem << +CPIN: READY\x0D
2020-04-29T14:46:38.485Z DEBUG modem << \x0A
2020-04-29T14:46:38.486Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.491Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2020-04-29T14:46:38.503Z DEBUG modem << +CPINR: "SIM PIN",3\x0D
2020-04-29T14:46:38.505Z DEBUG modem << \x0A
2020-04-29T14:46:38.506Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.517Z DEBUG modem >> AT+CIMI\x0D\x0A
2020-04-29T14:46:38.523Z DEBUG modem << 204080813555583\x0D
2020-04-29T14:46:38.525Z DEBUG modem << \x0A
2020-04-29T14:46:38.526Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:46:38.528Z INFO IMSIdentity: 204080813555583
2020-04-29T14:46:54.709Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:46:54.719Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7\x0D\x0A
2020-04-29T14:46:54.729Z DEBUG modem << [00:00:48.454,803] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2\x1B[0m\x0D\x0A
2020-04-29T14:47:32.543Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:48:08.193Z DEBUG modem << %CESQ: 255,0,255,0\x0D
2020-04-29T14:48:54.926Z DEBUG modem << %CESQ: 255,0,255,0\x0D
2020-04-29T14:50:20.306Z DEBUG modem << %CESQ: 255,0,255,0\x0D
2020-04-29T14:51:27.052Z DEBUG modem << %CESQ: 255,0,255,0\x0D
2020-04-29T14:52:33.759Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:53:40.439Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:55:05.842Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:56:08.166Z DEBUG modem << [00:10:01.925,445] \x1B[0m<inf> lte_lc: Network connection attempt timed out\x1B[0m\x0D\x0A
2020-04-29T14:56:08.181Z DEBUG modem << %CESQ: 255,0,255,0\x0D
2020-04-29T14:56:08.187Z DEBUG modem << +CEREG: 0,"FFFE","FFFFFFFF",7\x0D\x0A
2020-04-29T14:56:08.197Z DEBUG modem << [00:10:01.950,744] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 0\x1B[0m\x0D\x0A
2020-04-29T14:56:08.198Z DEBUG modem << %XSIM: 0\x0D\x0A
2020-04-29T14:56:08.210Z DEBUG modem << [00:10:01.960,144] \x1B[0m<inf> lte_lc: Using fallback network mode\x1B[0m\x0D\x0A
2020-04-29T14:56:08.212Z DEBUG modem << [00:10:01.966,247] \x1B[0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=0,1,1,0\x1B[0m\x0D\x0A
2020-04-29T14:56:09.316Z DEBUG modem << %XSIM: 1\x0D\x0A
2020-04-29T14:56:09.966Z DEBUG modem >> AT+CPIN?\x0D\x0A
2020-04-29T14:56:09.971Z DEBUG modem << +CPIN: READY\x0D\x0A
2020-04-29T14:56:09.973Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:56:10.966Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
2020-04-29T14:56:10.978Z DEBUG modem << +CPINR: "SIM PIN",3\x0D
2020-04-29T14:56:10.980Z DEBUG modem << \x0A
2020-04-29T14:56:10.981Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:56:11.968Z DEBUG modem >> AT+CIMI\x0D\x0A
2020-04-29T14:56:11.973Z DEBUG modem << 204080813555583\x0D\x0A
2020-04-29T14:56:11.974Z DEBUG modem << OK\x0D\x0A
2020-04-29T14:56:11.976Z INFO IMSIdentity: 204080813555583
2020-04-29T14:56:58.803Z DEBUG modem << %CESQ: 44,2,21,3\x0D
2020-04-29T14:56:58.810Z DEBUG modem << +CEREG: 2,"0064","0E40215C",9\x0D\x0A
2020-04-29T14:56:58.815Z DEBUG modem << [00:10:52.575,225] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2\x1B[0m\x0D\x0A
2020-04-29T14:56:59.308Z DEBUG modem << +CNEC_EMM: 15\x0D
2020-04-29T14:56:59.316Z DEBUG modem << [00:10:53.077,545] \x1B[1;31m<err> lte_lc: Could not parse AT+CEREG response, error: -11\x1B[0m\x0D\x0A
2020-04-29T14:56:59.324Z DEBUG modem << [00:10:53.085,479] \x1B[1;31m<err> lte_lc: Could not get network registration status\x1B[0m\x0D\x0A
2020-04-29T14:56:59.327Z DEBUG modem << +CEREG: 4,"0064","0E40215C",9\x0D\x0A
2020-04-29T14:56:59.335Z DEBUG modem << [00:10:53.096,008] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D
2020-04-29T14:56:59.713Z DEBUG modem << %CESQ: 255,0,255,0\x0D\x0A
2020-04-29T14:56:59.719Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9\x0D\x0A
2020-04-29T14:56:59.724Z DEBUG modem << [00:10:53.485,351] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D
2020-04-29T14:57:19.281Z DEBUG modem << %CESQ: 43,2,19,2\x0D
2020-04-29T14:57:19.286Z DEBUG modem << +CEREG: 4,"0064","0E40215C",9\x0D\x0A
2020-04-29T14:57:19.292Z DEBUG modem << [00:11:13.054,229] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D\x0A
2020-04-29T15:00:24.716Z DEBUG modem << %CESQ: 37,1,19,2\x0D\x0A
2020-04-29T15:00:47.755Z DEBUG modem << %CESQ: 37,1,11,1\x0D
2020-04-29T15:00:52.875Z DEBUG modem << %CESQ: 37,1,18,2\x0D\x0A
2020-04-29T15:06:08.220Z DEBUG modem << [00:20:02.008,789] \x1B[0m<inf> lte_lc: Network connection attempt timed out\x1B[0m\x0D\x0A
2020-04-29T15:06:08.223Z DEBUG modem << LTE link could not be established.\x0D
2020-04-29T15:06:08.651Z DEBUG modem << ***** Booting Zephyr OS build v2.0.99-ncs1 *****\x0D\x0A
2020-04-29T15:06:08.656Z DEBUG modem << Flash region\x09\x09Domain\x09\x09Permissions\x0D
2020-04-29T15:06:08.659Z DEBUG modem << 00 0x00000 0x08000 \x09Secure\x09\x09rwxl\x0D
2020-04-29T15:06:08.664Z DEBUG modem << 01 0x08000 0x10000 \x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.666Z DEBUG modem << 02 0x10000 0x18000 \x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.669Z DEBUG modem << 03 0x18000 0x20000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.672Z DEBUG modem << 04 0x20000 0x28000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.675Z DEBUG modem << 05 0x28000 0x30000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.678Z DEBUG modem << 06 0x30000 0x38000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.681Z DEBUG modem << 07 0x38000 0x40000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.684Z DEBUG modem << 08 0x40000 0x48000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.688Z DEBUG modem << 09 0x48000 0x50000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.691Z DEBUG modem << 10 0x50000 0x58000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.695Z DEBUG modem << 11 0x58000 0x60000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.697Z DEBUG modem << 12 0x60000 0x68000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.701Z DEBUG modem << 13 0x68000 0x70000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.704Z DEBUG modem << 14 0x70000 0x78000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.707Z DEBUG modem << 15 0x78000 0x80000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.710Z DEBUG modem << 16 0x80000 0x88000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.713Z DEBUG modem << 17 0x88000 0x90000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.717Z DEBUG modem << 18 0x90000 0x98000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.720Z DEBUG modem << 19 0x98000 0xa0000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.723Z DEBUG modem << 20 0xa0000 0xa8000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.726Z DEBUG modem << 21 0xa8000 0xb0000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.730Z DEBUG modem << 22 0xb0000 0xb8000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.733Z DEBUG modem << 23 0xb8000 0xc0000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.736Z DEBUG modem << 24 0xc0000 0xc8000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.739Z DEBUG modem << 25 0xc8000 0xd0000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.743Z DEBUG modem << 26 0xd0000 0xd8000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.746Z DEBUG modem << 27 0xd8000 0xe0000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.749Z DEBUG modem << 28 0xe0000 0xe8000 \x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.752Z DEBUG modem << 29 0xe8000 0xf0000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.756Z DEBUG modem << 30 0xf0000 0xf8000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.759Z DEBUG modem << 31 0xf8000 0x100000 \x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.765Z DEBUG modem << Non-secure callable region 0 placed in flash region 2 with size 32.\x0D
2020-04-29T15:06:08.934Z DEBUG modem << SRAM region\x09\x09Domain\x09\x09Permissions\x0D\x0A
2020-04-29T15:06:08.938Z DEBUG modem << 00 0x00000 0x02000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.940Z DEBUG modem << 01 0x02000 0x04000\x09Secure\x09\x09rwxl\x0D
2020-04-29T15:06:08.943Z DEBUG modem << 02 0x04000 0x06000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.946Z DEBUG modem << 03 0x06000 0x08000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.949Z DEBUG modem << 04 0x08000 0x0a000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.952Z DEBUG modem << 05 0x0a000 0x0c000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.955Z DEBUG modem << 06 0x0c000 0x0e000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.957Z DEBUG modem << 07 0x0e000 0x10000\x09Secure\x09\x09rwxl\x0D\x0A
2020-04-29T15:06:08.961Z DEBUG modem << 08 0x10000 0x12000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.964Z DEBUG modem << 09 0x12000 0x14000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.967Z DEBUG modem << 10 0x14000 0x16000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.970Z DEBUG modem << 11 0x16000 0x18000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.973Z DEBUG modem << 12 0x18000 0x1a000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.976Z DEBUG modem << 13 0x1a000 0x1c000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.979Z DEBUG modem << 14 0x1c000 0x1e000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.983Z DEBUG modem << 15 0x1e000 0x20000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.986Z DEBUG modem << 16 0x20000 0x22000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:08.989Z DEBUG modem << 17 0x22000 0x24000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.992Z DEBUG modem << 18 0x24000 0x26000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.995Z DEBUG modem << 19 0x26000 0x28000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:08.998Z DEBUG modem << 20 0x28000 0x2a000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.001Z DEBUG modem << 21 0x2a000 0x2c000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.005Z DEBUG modem << 22 0x2c000 0x2e000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.008Z DEBUG modem << 23 0x2e000 0x30000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.011Z DEBUG modem << 24 0x30000 0x32000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.014Z DEBUG modem << 25 0x32000 0x34000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.017Z DEBUG modem << 26 0x34000 0x36000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.020Z DEBUG modem << 27 0x36000 0x38000\x09Non-Secure\x09rwxl\x0D\x0A
2020-04-29T15:06:09.023Z DEBUG modem << 28 0x38000 0x3a000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.026Z DEBUG modem << 29 0x3a000 0x3c000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.030Z DEBUG modem << 30 0x3c000 0x3e000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.032Z DEBUG modem << 31 0x3e000 0x40000\x09Non-Secure\x09rwxl\x0D
2020-04-29T15:06:09.035Z DEBUG modem << Peripheral\x09\x09Domain\x09\x09Status\x0D
2020-04-29T15:06:09.039Z DEBUG modem << 00 NRF_P0               Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.042Z DEBUG modem << 01 NRF_CLOCK            Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.045Z DEBUG modem << 02 NRF_RTC1             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.049Z DEBUG modem << 03 NRF_NVMC             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.052Z DEBUG modem << 04 NRF_UARTE1           Non-Secure\x09OK\x0D
2020-04-29T15:06:09.055Z DEBUG modem << 05 NRF_UARTE2           Secure\x09\x09SKIP\x0D
2020-04-29T15:06:09.059Z DEBUG modem << 06 NRF_TWIM2            Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.063Z DEBUG modem << 07 NRF_SPIM3            Non-Secure\x09OK\x0D
2020-04-29T15:06:09.066Z DEBUG modem << 08 NRF_TIMER0           Non-Secure\x09OK\x0D
2020-04-29T15:06:09.069Z DEBUG modem << 09 NRF_TIMER1           Non-Secure\x09OK\x0D
2020-04-29T15:06:09.072Z DEBUG modem << 10 NRF_TIMER2           Non-Secure\x09OK\x0D
2020-04-29T15:06:09.076Z DEBUG modem << 11 NRF_SAADC            Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.079Z DEBUG modem << 12 NRF_PWM0             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.083Z DEBUG modem << 13 NRF_PWM1             Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.086Z DEBUG modem << 14 NRF_PWM2             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.089Z DEBUG modem << 15 NRF_PWM3             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.093Z DEBUG modem << 16 NRF_WDT              Secure\x09\x09SKIP\x0D\x0A
2020-04-29T15:06:09.096Z DEBUG modem << 17 NRF_IPC              Non-Secure\x09OK\x0D
2020-04-29T15:06:09.099Z DEBUG modem << 18 NRF_VMC              Non-Secure\x09OK\x0D
2020-04-29T15:06:09.103Z DEBUG modem << 19 NRF_FPU              Non-Secure\x09OK\x0D
2020-04-29T15:06:09.106Z DEBUG modem << 20 NRF_EGU1             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.110Z DEBUG modem << 21 NRF_EGU2             Non-Secure\x09OK\x0D
2020-04-29T15:06:09.113Z DEBUG modem << 22 NRF_DPPIC            Non-Secure\x09OK\x0D
2020-04-29T15:06:09.116Z DEBUG modem << 23 NRF_GPIOTE1          Non-Secure\x09OK\x0D\x0A
2020-04-29T15:06:09.119Z DEBUG modem << 24 NRF_REGULATORS       Secure\x09\x09SKIP\x0D
2020-04-29T15:06:09.122Z DEBUG modem << SPM: NS image at 0x18200\x0D
2020-04-29T15:06:09.124Z DEBUG modem << SPM: NS MSP at 0x2002ff40\x0D
2020-04-29T15:06:09.127Z DEBUG modem << SPM: NS reset vector at 0x2c8b5\x0D
2020-04-29T15:06:09.131Z DEBUG modem << SPM: prepare to jump to Non-Secure image.\x0D\x0A
2020-04-29T15:06:09.529Z DEBUG modem << ***** Booting Zephyr OS build v2.0[00:00:00.386,993] \x1B[0m<inf> BH1749: BH1749 initialized\x1B[0m\x0D
2020-04-29T15:06:09.532Z DEBUG modem << .99-ncs1 *****\x0D\x0A
2020-04-29T15:06:09.544Z DEBUG modem << Asset tracker started\x0D\x0A
2020-04-29T15:06:09.560Z DEBUG modem << [00:00:00.413,879] \x1B[0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100982084\x1B[0m\x0D
2020-04-29T15:06:09.572Z DEBUG modem << [00:00:00.423,065] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100982084/shadow\x1B[0m\x0D
2020-04-29T15:06:09.583Z DEBUG modem << [00:00:00.434,631] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: nrf-352656100982084/shadow/get/accepted\x1B[0m\x0D
2020-04-29T15:06:09.596Z DEBUG modem << [00:00:00.446,075] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100982084/shadow/get/rejected\x1B[0m\x0D\x0A
2020-04-29T15:06:09.608Z DEBUG modem << [00:00:00.458,526] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100982084/shadow/update/delta\x1B[0m\x0D
2020-04-29T15:06:09.620Z DEBUG modem << [00:00:00.471,313] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100982084/shadow/update\x1B[0m\x0D
2020-04-29T15:06:09.632Z DEBUG modem << [00:00:00.483,093] \x1B[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100982084/shadow/get\x1B[0m\x0D\x0A
2020-04-29T15:06:09.637Z DEBUG modem << Connecting to LTE network. This may take several minutes.\x0D\x0A
2020-04-29T15:06:09.654Z DEBUG modem << [00:00:00.508,605] \x1B[0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=1,0,1,0\x1B[0m\x0D
2020-04-29T15:06:56.255Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"\x0D
2020-04-29T15:06:56.283Z DEBUG modem << [00:00:47.120,208] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2\x1B[0m\x0D\x0A
2020-04-29T15:16:09.674Z DEBUG modem << [00:10:00.557,189] \x1B[0m<inf> lte_lc: Network connection attempt timed out\x1B[0m\x0D
2020-04-29T15:16:09.694Z DEBUG modem << +CEREG: 0,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"\x0D
2020-04-29T15:16:09.713Z DEBUG modem << [00:10:00.579,864] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 0\x1B[0m\x0D\x0A
2020-04-29T15:16:09.715Z DEBUG modem << [00:10:00.588,195] \x1B[0m<inf> lte_lc: Using fallback network mode\x1B[0m\x0D\x0A
2020-04-29T15:16:09.717Z DEBUG modem << [00:10:00.594,299] \x1B[0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=0,1,1,0\x1B[0m\x0D\x0A
2020-04-29T15:16:52.838Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",9,0,0,"11100000","11100000"\x0D
2020-04-29T15:16:52.852Z DEBUG modem << [00:10:43.730,468] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2\x1B[0m\x0D\x0A
2020-04-29T15:17:46.702Z DEBUG modem >> AT+COPS=?\x0D\x0A
2020-04-29T15:17:48.070Z DEBUG modem << +CEREG: 2,"0064","0E40215C",9,0,0,"11100000","11100000"\x0D\x0A
2020-04-29T15:17:48.081Z DEBUG modem << [00:11:38.964,630] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2\x1B[0m\x0D\x0A
2020-04-29T15:17:48.657Z DEBUG modem << +CEREG: 4,"0064","0E40215C",9,0,15,"11100000","11100000"\x0D\x0A
2020-04-29T15:17:48.664Z DEBUG modem << [00:11:39.550,476] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D
2020-04-29T15:17:48.666Z DEBUG modem << \x0A
2020-04-29T15:17:49.196Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"\x0D
2020-04-29T15:17:49.198Z DEBUG modem << \x0A
2020-04-29T15:17:49.205Z DEBUG modem << [00:11:40.090,850] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D
2020-04-29T15:17:49.215Z DEBUG modem << \x0A
2020-04-29T15:18:08.550Z DEBUG modem << +CEREG: 4,"0064","0E40215C",9,0,15,"11100000","11100000"\x0D
2020-04-29T15:18:08.551Z DEBUG modem << \x0A
2020-04-29T15:18:08.563Z DEBUG modem << [00:11:59.445,251] \x1B[0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4\x1B[0m\x0D\x0A
2020-04-29T15:21:16.790Z DEBUG modem << [00:15:07.685,668] \x1B[1;31m<err> at_host: Error while processing AT command: -8\x1B[0m\x0D
2020-04-29T15:21:16.792Z DEBUG modem << \x0A
2020-04-29T15:21:16.792Z DEBUG modem << ERROR\x0D\x0A
2020-04-29T15:21:16.793Z ERROR Network search failed: Error: AT+COPS=?
 failed
2020-04-29T15:21:16.795Z DEBUG modem >> AT+COPS=?\x0D\x0A
2020-04-29T15:22:16.795Z ERROR Network search failed: Error: 'AT+COPS=?
' timed out
2020-04-29T15:23:05.105Z DEBUG modem << +COPS: (1,"","","22601",9)\x0D
2020-04-29T15:23:05.121Z DEBUG modem << OK\x0D\x0A

  • 0 in reply to Boby20

    Hi!

    When you say LTE, I'm going to assume you mean LTE-M?

    I have attached the firmware for LTE-M but it looks like the firmware isn't the problem.

    I suggest trying %XBANDLOCK, where you can lock the bands the modem searches on before connecting. Set the modem to only search on bands with Orange and not Vodafone.  Make sure to set AT+CFUN=0 first to deactivate the modem before locking the bands.

    According to the iBasis website the coverage in Romania is limited. Try sending +CESQ and seeing the RSRP values to find out if you have coverage exactly where you are. 

    thingy91_ltem_dfu_2019-11-29_d3130d77.hex

    Best regards,

    Heidi

  • 0 in reply to Heidi

    Hi,

    This is the firmware I'm using.

    Is it possible to use AT+COPS command?

    Orange has main coverage on B3 band and few on B7.

    Vodafone has on B3 and B20.

    Is better to force MNC than the band.

  • 0 in reply to Boby20

    Hi, yes you can also use AT+COPS to choose the network. 

Reply Children
  • 0 in reply to Heidi

    Hello Heidi,

    i tried all variants, but is not working.

    The device is detecting only Vodafone network, even if I inserted in it an Orange SIM card. 

    I informed also iBasis about this ticket and they will contact you to solve this problem together.

    In my opinion is nothing that I can do in this moment.

    If you have any idea, please let me know.

  • 0 in reply to Boby20

    Hello Heidi,

    Maybe the device has some troubles and cannot detect the signal well.

    Is it possible to test a device with a eSIM and to deliver to my company, either directly either through Farnell from whom i acqured the device?

    The existing device i will send through DHL to Nordic for investigation.

    In  this way i we will be sure that the Thingy 91 and eSim are running well together and the right firmware is installed.

    Is this proposal ok?

  • 0 in reply to Boby20

    Hello Heidi,

    I made more tests, and I concluded that the Thingy 91 has problems with cell modem - radio part.

    The eSIM is working well, I insert it in my phone and see immediately the network and registered on LTE, HSPDA, UMTS and EDGE, depending of the location.

    Regarding Thingy 91, first thing is that Band 7 (B7) is not available in this firmware.

    Second, I searched a location with very good LTE signal on B3 and I tried to connect the thingy there, but still it did not find signal.

    I attached you the logs plus photos with LTE signal from my phone in the two locations where I made tests: 1. with B7 coverage and second with B3 coverage. In both the situation was the same - no signal.

    I like very much this module idea and I propose to Nordic to prepare a new Thingy 91 - tested for good radio part and a firmware which supports B3 and B7 bands.

    Regarding logistic, I can return this package by DHL to Nordic or to Farnell, as you recommend.

    2020-05-01T07_36_15.071Z-log.txt

     

  • 0 in reply to Boby20

    Hi again, I apologize for not responding earlier. When you mark an answer in your ticket as a Verified Answer, the employees on DevZone stop receiving notifications if the case is updated. 

    Yes, as you can see here, band 7 is not certified yet, but band 3 is. In the Thingy:91 doc in Europe bands 3, 8, 20 and 28 are used. 

     

    From your images, it looks like you're showing me the LTE coverage in that area? There is a difference between LTE and LTE Cat M1, the protocol that the nRF9160 supports, and good LTE coverage does not imply good LTE Cat M1 coverage.

    Have you contacted the network provider to ask specifically about LTE Cat M1 or LTE NB-IoT coverage where you are? 

    Boby20 said:
    Is it possible to test a device with a eSIM and to deliver to my company, either directly either through Farnell from whom i acqured the device?

     I'm not sure what it is you're proposing here. 

    If your device does not work, we will, of course, send a new one. But let's pin down what the actual error is first. And you do not need to send us your device to receive a new one, if it isn't working. 

    Best regards,

    Heidi

  • 0 in reply to Heidi

    Hello Heidi,

    I tested the device in several places and the response was the same. In 1 location it even shows 3 lines of signal, but no connection to network. After few seconds the signal disappear. 

    I checked with Orange Romania and they confirmed LTE-M coverage in more than 3000 localities in Romania, including Bucharest.

    Unfortunately, I do not have a solution to show LTE-M coverage in the places where i made the tests, only LTE as I already provided. If there is such solution, please inform me.

    Also, I found the LTE Link Monitor from NRF Connect re-write the settings that I made with AT commands at each 10-15 minutes, forcing me to make the settings again.

    At this point, the existing device is not working for me. I can test is with a new one, to eliminate the possible cause of the wrong firmware or radio module.

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